Trending & new

All the latest blog posts covering trending topics in AI with help, information and insight to inform the conversations you’re having today.

What is First Contact Resolution (FCR) and how do you calculate it?

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What is customer churn and how do you prevent it?

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Why insurance CIOs need cover for failure demand and how AI can help

6 min read

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Why 83% of Legal & General customers using AI for support prefer it to phone and email

5 min read

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The life and times of AI assistant Stina is proof that AI isn’t just a fad

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How an AI assistant helps Stena Line Ferries reinvent travel for millions of customers

5 min read

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Retailers: AI is on your list of essential items and it’s now or never

9 min read

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How retailer Coop Sweden uses AI to answer 91% of queries from 3 million+ shoppers

5 min read

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Property sales: 6 ways you can use AI to attract more buyers today

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Build to rent developers: Why AI gets people talking about your property (in a good way)

5 min read

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Property admin: Why rental managers are turning to AI to get more done

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Rental managers: How does AI help with property maintenance, exactly?

5 min read

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