You don’t need to know anything about AI to use our assistants
We do everything for you, so you can focus on keeping your customers fit and healthy, while we work on the performance
With a decade of experience creating AI assistants, you can rely on us to upgrade your leisure business operations
Our AI assistants have an average 96% success rate, automating almost every response to queries from day one with no human help at all. With all the technology and features you need to scale, you can integrate it with your existing booking, timetable and CRM systems like ClubRight, PerfectGym and Gladstone. Share your biggest challenge and we’ll personalise a demo to show you how it’s done.
Providing AI powered customer assistants to over 12,000 global businesses
EBI technology partners
AI assistants built for fitness and leisure clients
Never miss a call about course conditions
Speak with all your golf members at once without being tied to the front desk, letting your AI assistant handle it instead of your lifeguard.
Only ever give out accurate, relevant information
The most advanced AI assistants ask questions just like your teams do, so when someone asks for a timetable but doesn’t specify the activity, they can ask.
No more searching for the right membership option
Your AI assistant can learn to send people straight to the right membership option first time, without them having to search through your whole range.
Run a self-serve reception where members let themselves in
Your AI assistant can instantly recognise members, let them into your facilities and mark attendance, so your teams can focus on fitness.
Mytime Active saved the expense of recruiting two extra full-time employees
AI assistant, Mia, helped Mytime Active’s leisure centres quickly reduce an overwhelming volume of calls for their contact centre. In just six months, Mia was successfully handling 97% of customer requests and even their teams ask it questions to save themselves time getting accurate information.
AI for leisure centres
We create and manage your AI assistant for you, training it continuously to improve performance. You’ll pay £500 for this service per month, plus your usage of the AI assistant which starts at £99 ― the cost of just a couple of gym memberships.
Included with every AI assistant:
- Multi-channel support on your website, apps, social media, SMS and messaging services
- 24-hour service, 365 days a year
- Integration with all your favourite leisure apps and tools
- Speaks in 130+ languages, like your members
- Support from our experienced team every step of the way
- Enterprise-grade security throughout our platform
- And lots more!
Setup fee:
£5,000
One time fee
Pro:
Full AI management and growth with Pro features:
£500/month
+ the number of requests you receive per month:
Min: £99 for up to 500
Max: £1,419 for 25,000+
Our unique ‘pay as grow’ pricing model means a personal trainer with 525 requests a month would pay £599pm for their AI assistant while a leisure centre chain with 14 centres and 42,000 requests per month would pay £1,919, yet both get full access to the same premium platform with all its features, and the option to add cutting-edge services like AI telephony and private LLM whenever they want (more on that later).
Connect with ClubRight, PerfectGym, Gladstone, and more!
On AI Studio, your AI assistant can be linked up with any app your teams use to manage bookings, timetables, payments, and customer relations at your leisure or fitness company. The more systems integrations you have, the more tasks your AI assistant can do for you, giving your teams more time to create an unforgettable customer experience.
Create members, classes, and bookings with a ClubRight connector.
Create memberships, schedules, and attendance logs with a PerfectGym connector.
Create users, activities, and bookings with a Gladstone connector.
Create contacts, companies and tickets with a HubSpot connector
Manage your support tickets with ease with a Zendesk and AI integration
Trigger in the moment emails from a specific point of conversation with a Mailchimp
Extra services
AI telephony
Never miss a phone call again, from a new customer wanting to sign up to a member trying to book in. Our leisure AI assistants can answer the phone while you’re busy teaching classes and direct people to the answers they need in seconds.
Data management
With a 23-year history in data management, we can also create your own small or large language models (LLMs), sort out your data, upgrade legacy systems that hold you back, or prepare for more general digital transformation.
Get your leisure business AI ready
Whatever stage you’re at, whether you’re looking for an improvement, a fresh start, an end-to-end build, tell us what you’re aiming for and we’ll show you how it’s done.
