Our platform has all the tools you need for growth built in, so you don’t have to budget for them
When you launch an online AI assistant, you want it to be smart enough to evolve as time goes on, in line with the needs of your customers. The three things you need to achieve that are included as a natural part of our platform because we don’t believe the most advanced AI assistants can exist without them:
1. Natural language processing (NLP) so your AI assistant can recognise what your customers say and keep the conversation going to resolve their query.
2. The ability to connect with business systems you use daily, so your AI assistant can carry out tasks just like you do to help solve problems.
3. A ‘human in the loop‘ reviewing conversations between your AI assistant and customers to suggest improvements based on real-life requests and feedback, so you’re always bettering their experience.
When you have an AI assistant speaking with your customers 24/7 , you soon get to know what they want. And you’ll have more time available to act on everything you learn, too.