Want happier customers, increased capacity and lower costs?

We help “small to medium sized businesses” think beyond chatbots and transform their customer experience with our next-gen AI assistants

    Benefit immediately from our AI technology
  • 24/7 automation, handled by your new AI agent with over 90% accuracy
  • Natural language chat, immediate resolution, in 130 languages
  • Data integrations and insights in real-time
  • Human in the loop and safe adoption of LLM’s like GPT
    We simplify AI for businesses and help entrepreneurial leaders scale
  • Everyone has access to the same premium features
  • Pay as you grow, with no hidden costs, upselling or bolt ons
  • Enterprise security & compliance incl. GDPR data centres
  • +20 years of world class data engineering and AI enterprise solutions
Get started
Free to sign up and launch
Start handling customers in 15 minutes

+5,000 businesses worldwide benefit from our AI expertise

EBI technology partners

533% ROI in less than 6 months

533% ROI in less than 6 months

Upgrading your customer service tooling to an AI assistant can help improve customer satisfaction and save you money:

We know our AI assistant will create substantial cost savings and resource efficiencies for you and your team. That’s why we’ve taken care of any unnecessary complexities and simplified the platform.

It’s free to sign up and you can go live within 15 minutes: no engineering, coding or training required.

What our clients say

Join our happy customers and experience the benefits of having an AI assistant that can efficiently handle 35% of calls outside of customer contact centre hours and save you almost £50,000 in direct costs within just 6 months.

Case studies

“Our AI assistant, SmartHelp, assists customers by making useful information more readily available in ways that haven’t been possible before, and therefore reducing pressure on our service centres”
Claire Hird
DIRECTOR OF BUILD TO RENT MANAGEMENT
“Our AI assistant Mia, saved us headcount and a huge range of digital transformation to benefit our customer. We couldn’t have chosen a better company or solution”
John Branigan
DIRECTOR OF IT & TRANSFORMATION

Happier customers, increased capacity and lower costs

Exceed your customer's expectations

Exceed your customer's expectations

84% of companies say improving customer engagement increases revenue and Salesforce found 93% of customers are more likely to make repeat purchases after a positive customer service experience. Your customer service strategy can become a profit generating tool when operating with the right resources. Our pay-as-you-grow pricing model is designed to be affordable and fair, giving everyone equal access to the same powerful features, regardless of business size.

Our AI expertise can de-stress your digital transformation

Our AI expertise can de-stress your digital transformation

You’re the pro’s in your field and we’re the pro’s in AI. We were the first IBM Watson partners in Europe and have been developing our AI for over 8 years. The space is constantly evolving and we are always adapting. For example we integrated GPT safely into our platform in an appropriate manner within 6 weeks of it’s launch.

Our unique human in the loop, a team of psychologists, linguists and engineers, enables us to have a solid barrier of defence between any learning errors and the end point interface with your customers.

Our deep experience with security, compliance, regulated markets and data privacy means you can benefit from cutting edge technology knowing your in safe hands.

All the benefits of AI with none of the heavy lifting

All the benefits of AI with none of the heavy lifting

A business can’t be successful these days without a website, and within the next 18 months we believe the same will be true of AI assistants.

“High performing service organisations are 2.1 times more likely than under performers to be using AI driven chabots” – McKinsey 2022.

To help you seize this competitive advantage we designed our platform to be simple enough for anyone in your team to use – no engineering resource, coding or technical experience required.

Try for free and pay-as-you-grow

Rocket taking off
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Build, launch and manage your AI assistant for free
Your first month usage is free
After 25 days your average monthly request volume sets your upcoming monthly payment
Upcoming payment is reviewed monthly based on your 3 month rolling average
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2
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Rocket taking off
Build, launch and manage your AI assistant for free
Your first month usage is free
After 25 days your average monthly request volume sets your upcoming monthly payment
Upcoming payment is reviewed monthly based on your 3 month rolling average

Need more info?

Our AI assistant, Clawson, knows everything you need to know about our platform including all our FAQs – give him a try if you have any further questions.

PS. It’s free to sign up and no credit card is required.

EBI.AI AI assistant Clawson