What our clients say
Join other travels benefiting from an AI assistant. Experience 35% of calls handled when your contact centre is closed and save almost £50,000 in direct costs within just 6 months.
Providing AI powered customer assistants to over 7,000 global businesses
EBI technology partners
533% ROI in less than 6 months
533% ROI in less than 6 months
Upgrading your customer service tooling to an AI assistant can help improve customer satisfaction and save you money:
- Try our savings calculator
- Check out client case studies demonstrating ROI
- Read our blog posts on how to cut costs whilst improving CTSR
- How to build your business case for an AI assistant
We know our AI assistant will create substantial cost savings and resource efficiencies for you and your team. That’s why we’ve taken care of any unnecessary complexities and simplified the platform.
Book a free call with our Implementation team today – they will be with you every step of the way.
“A wholehearted venture on AI assistants and smart algorithms is the foundation of the digital transformation that will take this ferry company to the next level.”
Digital Project of the Year
Panel of Gala CIO Awards Sweden
Panel of Gala CIO Awards Sweden
“Our AI assistant Mia, saved us headcount and a huge range of digital transformation to benefit our customer. We couldn’t have chosen a better company or solution”
John Branigan
DIRECTOR OF IT & TRANSFORMATION
Radically reduce cost per enquiry with your AI asssistant
Wipeout the routine tasks that take up the most of your customer contact team's time
Wipeout the routine tasks that take up the most of your customer contact team's time
Ferries, planes, trains, buses: with countless travellers booking tickets daily, there are boundless opportunities for mistakes. Your AI assistant ensures a stress-free experience—providing instant support via smartphone, keeping passengers connected even when customer support is unavailable
Update tens of thousands of customers with urgent travel updates all at once
Update tens of thousands of customers with urgent travel updates all at once
When travel plans shift uncontrollably, customers need reliable support. Your AI assistant is unflappable, constantly updated with the latest information, ensures a smooth experience and maintains calm—even as situations change. Consistent, accurate support at your service, 24/7.
With AI onboard, your passengers can settle into their journey faster
With AI onboard, your passengers can settle into their journey faster
Ready for any style of travel, our AI platform supports spontaneous adventurers too. By scanning an onboard QR code, customers can instantly connect with the AI assistant for recommendations or assistance in real-time, making their trip a breeze regardless of the itinerary—or lack thereof.
Give every passenger a direct link to your support with instant answers
Give every passenger a direct link to your support with instant answers
For frequent travellers craving efficiency, our AI assistant offers immediate, personalised support. Remembering passenger details while respecting privacy, the platform empowers loyal customers with instant access to vital information—like using loyalty points—freeing your team to focus on those who need extra assistance.
Meet the travel operator into AI for the long haul
There’s so much floating around out there about AI, you’re probably drowning in information. Is it a fad? Is AI really the answer to your problems? How exactly does it work and how would you get started? Stena Line ferries have been using artificial intelligence since it first took off in business when AI was still seen as the hype. Find out how they’ve constantly reinvented their AI assistant to keep their enterprise and their customers on course ― the result is as clear as the Caribbean Ocean.
Read the case studyAI through the ages
Stena Line can rely on the AI assistant we created for them to handle 99% of the questions passengers ask them every day about ferry trips around Europe. But it wasn’t always this way. We’ve been working with Stena Line ferries since 2015 and their AI assistant, Stina, has been through every evolution of artificial intelligence. Take a trip with us down memory lane to see how an AI assistant develops over time, in different forms and languages, and how important AI can become in a crisis.
Meet Stina
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Meet your AI assistant in minutes
Your first month usage is free
After 25 days your average monthly request volume sets your upcoming monthly payment
Upcoming payment is reviewed monthly based on your 3 month rolling average
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