Automate enquiries and benefit from happier customers and lower costs

Fast-track savings and join our biggest clients already benefitting from a new era of customer service and 533% ROI within 6 months

    Replace old chatbots, calls and emails with a new-AI driven assistant
  • 24/7 automation, handled by your new AI assistant with over 90% accuracy
  • Pre-trained flows, operating in 130 languages
  • Radically reduces cost per enquiry vs telephone
  • Easy and secure integration with backend systems
  • User friendly insight dashboard
  • Private LLMs available
    We help enterprises benefit from the latest AI technology
  • Reduce the headaches of budget cuts and constraints
  • Make life easier and improve morale for you and your existing support team
  • EBI.AI Implementation team is with you every step of the way
  • Enterprise security & compliance incl. GDPR compliant data centres
  • We have +20 years experience of world class data engineering and AI enterprise solutions
  • UK, EU & US data centres available

Providing AI powered customer assistants to over 12,000 global businesses

EBI technology partners

533% ROI in less than 6 months

533% ROI in less than 6 months

Upgrading your customer service tooling to an AI assistant can help improve customer satisfaction and save you money:

We know our AI assistant will create substantial cost savings and resource efficiencies for you and your team. That’s why we’ve taken care of any unnecessary complexities and simplified the platform.

Book a free call with our Implementation team today – they will be with you every step of the way.

What our clients say

Experience 35% of calls handled when your contact centre is closed and save almost £50,000 in direct costs within just 6 months. Join other enterprises benefiting from an AI assistant.

Case studies

“Coop wants to build a level of customer experience that is unparalleled in the Swedish retail marketplace. The work that EBI.AI is doing for us gives us a tool to build strong relationships with our customers and support them with an important part of their daily life.”
Amer Mohammad
CHIEF DIGITAL OFFICER
“Our AI assistant Mia, saved us headcount and a huge range of digital transformation to benefit our customer. We couldn’t have chosen a better company or solution”
John Branigan, Director of IT & Transformation at Mytime Active
John Branigan
DIRECTOR OF IT & TRANSFORMATION

We do the tech, you build the relationship

Dramatically reduce cost per enquire; leverage AI to save thousands every month

Dramatically reduce cost per enquire; leverage AI to save thousands every month

Experience the remarkable advantages of conversational AI without the anticipated high costs. Our AI assistants have saved customers more than £50,000 in <6 months, demonstrating that state-of-the-art technology can be both accessible and affordable. With phone calls costing organisations up to £5 per call, the potential for immediate savings becomes clear. Tap into the power of AI to improve CSAT and bolster your profits without facing steep expenses.

Lightning-fast launch, lasting impact

Lightning-fast launch, lasting impact

Experience unparalleled time-to-value and effortless setup with AI Studio. Be live in <15 minutes, or opt for an additional £500 per month, and our team will handle everything for you. Our customers achieve an astounding 533% ROI in <6 months, a result that takes our competitors years to achieve due to their high costs and our unique “Human in the Loop” growth capability. Don’t just take our word for it – calculate your expected ROI and witness first-hand how our solution can propel your business to new heights in record time.

Customer service leader climbing steps to flag showing him as a winner

Security and compliance is taken care of even in regulated industries

Security and compliance is taken care of even in regulated industries

Experience innovation without compromising on security. Our platform adheres to stringent security and accessibility standards, making it suitable for even the most regulated industries. With UK and EU-based data centers, we guarantee compliance with local regulations. Our proficiency in procurement processes ensures seamless integration, allowing you to safely capitalise on cutting-edge AI technology, such as Chat-GPT, safely within a secure environment.

Discover how other organisations are using AI

How retailer, Coop Sweden, uses AI to answer almost 90% of top queries from over 3 million shoppers

If you want to get a taste for the endless list of things you can do with our AI platform to help boost sales and make it a satisfying experience for your customers, take just seven minutes out of your day to savour our Coop case study. This progressive grocery chain in Sweden is using conversational AI to help people with everyday tasks like ticking items off their shopping list or deciding what to have for dinner but also helping to save the planet by ditching paper receipts and tackling food waste.

Meet Coop’s smart AI Assistant, Cooper

Meet the travel operator into AI for the long haul

There’s so much floating around out there about AI, you’re probably drowning in information. Is it a fad? Is AI really the answer to your problems? How exactly does it work and how would you get started? Stena Line ferries have been using artificial intelligence since it first took off in business when AI was still seen as the hype. Find out how they’ve constantly reinvented their AI assistant to keep their enterprise and their customers on course ― the result is as clear as the Caribbean Ocean.

Read the case study

Try for free and pay-as-you-grow

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Book a call with our Implementation team or get started straight away
Go live with your most popular enquiries & start saving
EBI.AI build end-to-end journeys taking the strain off your agents
Save thousands to inject back into your products and services
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2
3
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Book a call with our Implementation team or get started straight away
Go live with your most popular enquiries & start saving
EBI.AI build end-to-end journeys taking the strain off your agents
Save thousands to inject back into your products and services

Meet your new AI powered customer assistant

  • First 30 days free
  • No credit card required to sign up

Everything you need to unlock the power of AI

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AI SaaS

Go live in 15 mins

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AI Supervision

We manage your AI for you

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AI Services

Applying AI across your whole organisation