You don’t need to know anything about AI to use our assistants
We do everything for you, so you can focus on helping customers find exactly what they’re looking for, while we work on the performance of your AI assistant.
With a decade of experience creating AI assistants, you can rely on us to upgrade your leisure business operations
Our AI assistants have an average 96% success rate, automating almost every response to queries from day one with no human help at all. With all the technology and features you need to scale, you can integrate it with your existing sales and CRM systems like Salesforce, HubSpot and Pipedrive. Share your biggest challenge and we’ll personalise a demo to show you how it’s done.
Providing AI powered customer assistants to over 20,000 global businesses
EBI technology partners
Complete AI assistant built for retail
Personalise every sale to directly reach each individual customer
Make sure you’re the one every customer comes back to when they next need to buy, by getting to know them so well, they can’t go anywhere else.
Spend less time on routine admin and more time on sales
Automate repetitive queries with an AI assistant that can give out opening times, process returns, sign up new members to your loyalty scheme, and much more!
Let customers check stock in the moment they’re ready to buy
77% of customers say they’ll view your organisation “more positively” if you offer self-service, and real-time, independent stock checks help them avoid wasting time.
Observe (and learn from) behaviour across all channels at once
One AI assistant works on all channels, from your website to WhatsApp, and SMS to socials, offering unified commerce and insight for everywhere a customer shows up.
Coop Sweden uses an AI assistant to give real-time updates on store activity
The largest grocery chain in Sweden supports 3 million+ members with AI assistant, Cooper, showing them when stores are quiet, helping them shop sustainably, and even work out what to have for dinner. Handling 6000 requests a month, Cooper takes pressure off shop floor staff.
Affordable price point, even with budget cuts
We create and manage your AI assistant for you, training it continuously to improve performance. You’ll pay £500 for this service per month, plus your usage of the AI assistant which starts at £99 ― less than you’d spend on Google Ads.
Included with every AI assistant:
- Multi-channel support on your website, apps, social media, SMS and messaging services
- 24-hour service, 365 days a year
- Integration with all your favourite retail apps and tools
- Speaks in 130+ languages, like your members
- Support from our experienced team every step of the way
- Enterprise-grade security throughout our platform
- And lots more!
Setup fee:
£5,000
One time fee
Pro:
Full AI management and growth with Pro features:
£500/month
+ the number of requests you receive per month:
Min: £99 for up to 500
Max: £1,419 for 25,000+
Our unique ‘pay as grow’ pricing model means an independent retailer with 525 requests a month would pay £599pm for their AI assistant while a chain with 14 stores and 42,000 requests per month would pay £1,919, yet both get full access to the same premium platform with all its features, and the option to add cutting-edge services like AI telephony and private LLM whenever they want (more on that later).
Connect with SAP, Microsoft, your SKU, and more!
On AI Studio, your AI assistant can be linked up with any tools your teams use to manage stock, stores, payments, and customer relations for your retail company. The more systems integrations you have, the more tasks your AI assistant can do for you, giving your teams more time to create an unforgettable customer experience.
Manage your inventory and sales, supply chain, finances and customer relations with a SAP connector
Manage your inventory and sales, supply chain, finances and customer relations with a Microsoft connector
Keep track of your inventory, organise your products, and analyse sales with a SKU connector
Take orders, process payment, organise shipping, track delivery and analyse sales with a Shopify connector
Take orders, process payments, organise shipping, track delivery and analyse sales with a Square Space connector
Extra services
AI telephony
Never miss a phone call again, from a new customer ready to buy to someone comparing deals. Our retail AI assistants can answer the phone while you’re busy negotiating with suppliers and direct people to the answers they need in seconds.
Data management
With a 23-year history in data management, we can also create your own small or large language models (LLMs), sort out your data, upgrade legacy systems that hold you back, or prepare for more general digital transformation.
Get your retail business AI ready
Whatever stage you’re at, whether you’re looking for an improvement, a fresh start, an end-to-end build, tell us what you’re aiming for and we’ll show you how it’s done.
