If you want an AI assistant to cut call volumes, automate lead generation, increase customer loyalty, or be part of a wider digital transformation, it’s never been easier to create your own, or we can do some or all of the work for you. Help your customers across multiple digital channels, 24 hours a day. Using an AI assistant to solve problems instantly and improve their experience, whatever part of the customer journey they’re on. 83% of customers who use the AI assistant we created for Legal & General Insurance now turn to it first for help when they need to make contact.
DIRECTOR OF BRAND, PRODUCT & TECHNOLOGYRead the case study
What holds your business back from becoming more efficient, more engaged with your customers, or from increasing your profits? That’s where we come in. You bring the spirit of your brand, we bring 20+ years of experience.
On our platform, your AI assistant automatically has natural language processing (NLP). That makes it smart enough to detect subtleties in the things people say, ready to solve complex problems, so don’t hold back on ideas!
Keeping a human in the loop, our team of language specialists and analysts review the conversations your AI assistant has with your customers (personal information is removed) to quickly uncover their needs and grow your AI assistant.
Speaking with your customers 24/7, your AI assistant is first to know where your systems, processes and products can be improved. We’ll integrate with your business systems so your AI assistant can take on more and more complex tasks over time.
DIRECTOR OF IT & TRANSFORMATIONRead the case study
Every AI assistant is different because every business is different. On our platform, you can have an advanced AI assistant show up anywhere you want it to, with or without live chat, speaking in any language, and much more, all tailored to your exact need. Let’s talk through some ideas.
Chat across different channels; anywhere, any time
Access any AI service, we’re not tied to any provider
Easily pass a customer over to your team if it’s a query where only a human will do
Add widgets to your chat window and use live chat
Support 24/7 from our own
AI assistant, Clawson
You don’t want a basic chatbot with limited capability ― those times are gone. We develop advanced AI assistants that can change and adapt with your business the more it grows. We can also include it as part of a wider digital transformation project, drawing on our significant history in data engineering to help with things like:
DIRECTOR OF BUILD TO RENT MANAGEMENTRead the case study
We’ve got everything you need to get through complex security and compliance checks, even if you work in a highly regulated industry. You’ll find more on that here.