Trending & new

All the latest blog posts covering trending topics in AI with help, information and insight to inform the conversations you’re having today.

How to use chatbots for internal employees and drive meaningful change for your teams

10 min read

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How to build a seamless chatbot to human handoff experience in customer support

9 min read

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How to use AI telephony to answer phone calls and turn around expensive, broken call systems

8 min read

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Impact of an AI assistant on key customer service metrics

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How to use AI Studio

13 min read

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Local councils: How to take the stress out of election day using AI

3 min read

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AI IVR: The 3 components you need to radically improve traditional call routing and save ££££

6 min read

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What does an AI administrator do and how much time does it take to manage an AI assistant?

4 min read

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What is RAG and how does it strengthen and improve AI automation?

6 min read

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AIaaS (AI as a service): AI solutions & services for your company

3 min read

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How to calculate your call volume (and use AI to reduce it)

5 min read

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How do you work out your cost per call (and save money using AI)?

5 min read

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