Discover something new about conversational AI

Help in all the right places at the right time for every customer ― try QR codes

3 min read

Not all ready-made AI assistants are equal and here’s why

5 min read

Why you need NLP (natural language processing) to turn chats into conversation

5 min read

Use an AI assistant and you’ll never have to worry about communication failures again

2 min read

Virtual assistants: Where do you start?

3 min read

It takes 2 seconds to say yes to an AI assistant and just 2 weeks for it to de-stress your team

6 min read

Why insurance CIOs need cover for failure demand and how AI can help

6 min read

The life and times of AI assistant Stina is proof that AI isn’t just a fad

5 min read

Retailers: AI is on your list of essential items and it’s now or never

9 min read

Property sales: 6 ways you can use AI to attract more buyers today

5 min read

Build to rent developers: Why AI gets people talking about your property (in a good way)

5 min read

Property admin: Why rental managers are turning to AI to get more done

5 min read

Rental managers: How does AI help with property maintenance, exactly?

5 min read

Clunky, outdated systems? Conversational AI is the fix for local councils who want to go digital now

10 min read

Your customers are choosing right now which digital products they’ll keep or toss. Get ready to make the cut

3 min read

A 5-step checklist for mastering enterprise AI

4 min read

AI in retail: make 2021 the year we dreamed of

4 min read

What came first, Covid-19 or poor customer service?

5 min read

A 3-Step Formula For Consumer Trust In The AI Age

6 min read

Retail Sustainability: Why It Pays To Add AI To The Shopping List

5 min read

How our AI business grew by 150% during a pandemic

8 min read

AI to the Rescue: Busy Contact Centres in Local Government

6 min read

In the name of customer experience, it’s time to banish bad bots

9 min read

Artificial Intelligence: 3 benefits for the insurance industry

5 min read

AI: First aid for companies in challenging times

6 min read

EBI.AI launches CoronaBot to save customer services teams

4 min read

AI assistant for Coop Sweden developed by EBI.AI

3 min read

AI Workshops: BMW Mini Apprentices

3 min read

EBI.AI authorised reseller of Google Nest smart home devices

3 min read

Artificial Intelligence: friend or foe?