Discover how AI assistants are changing the way we work

AI assistants on our platform have, on average, 2800 conversations a month with customers just like yours. 20-30% of those conversations happen outside working hours when support teams are offline. Explore how and why our AI assistants help teams across all industries manage their workload, automate tasks, and enhance the customer experience in more ways than you could ever imagine.

Want an AI assistant but worry about security and compliance? Our platform stands up to the strictest onboarding process

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The secret behind a successful AI assistant that nobody talks about

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Hire the best people and keep them with the help of an AI assistant

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Help in all the right places at the right time for every customer ― try QR codes

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Not all ready-made AI assistants are equal and here’s why

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Why you need NLP (natural language processing) to turn chats into conversation

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Use an AI assistant and you’ll never have to worry about communication failures again

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Virtual assistants: Where do you start?

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It takes 2 seconds to say yes to an AI assistant and just 2 weeks for it to de-stress your team

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Why insurance CIOs need cover for failure demand and how AI can help

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The life and times of AI assistant Stina is proof that AI isn’t just a fad

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Retailers: AI is on your list of essential items and it’s now or never

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Property sales: 6 ways you can use AI to attract more buyers today

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Build to rent developers: Why AI gets people talking about your property (in a good way)

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Property admin: Why rental managers are turning to AI to get more done

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Rental managers: How does AI help with property maintenance, exactly?

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Clunky, outdated systems? Conversational AI is the fix for local councils who want to go digital now

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Your customers are choosing right now which digital products they’ll keep or toss. Get ready to make the cut

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A 5-step checklist for mastering enterprise AI

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AI in retail: make 2021 the year we dreamed of

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What came first, Covid-19 or poor customer service?

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A 3-Step Formula For Consumer Trust In The AI Age

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Retail Sustainability: Why It Pays To Add AI To The Shopping List

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How our AI business grew by 150% during a pandemic

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AI to the Rescue: Busy Contact Centres in Local Government

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In the name of customer experience, it’s time to banish bad bots

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Artificial Intelligence: 3 benefits for the insurance industry

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AI: First aid for companies in challenging times

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EBI.AI launches CoronaBot to save customer services teams

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AI assistant for Coop Sweden developed by EBI.AI

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AI Workshops: BMW Mini Apprentices

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EBI.AI authorised reseller of Google Nest smart home devices

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Artificial Intelligence: friend or foe?

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