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All the latest blog posts covering trending topics in AI with help, information and insight to inform the conversations you’re having today.

How to make a successful business case for a chatbot (cheat sheet included)

2 min read

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How OpenAI’s ChatGPT and LLMs like GPT-o1 are transforming customer support chatbots

5 min read

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33 chatbot statistics for 2025: A guide for customer service leaders

7 min read

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How to launch a successful customer service chatbot in 2024: 9 essential steps + a bonus tip

13 min read

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How to combine API and AI to help every customer instantly (the easy way)

5 min read

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4 tasks an AI assistant can do for your HR and office management teams ― right now!

2 min read

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Barking & Dagenham Council’s AI assistant means “costly phone calls” are down 6% and customer satisfaction is up 67%

6 min read

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Did you know revenue from AI assistant chats is set to hit $112 billion in 2023?

7 min read

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Want an AI assistant but worry about security and compliance? Our platform stands up to the strictest onboarding process

3 min read

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The secret behind a successful AI assistant that nobody talks about

3 min read

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How is integration taking AI chatbots to the next level? 7 real world business examples

3 min read

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How Mytime Active transformed customer service in 6 months using AI to answer 97% of leisure queries

5 min read

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