Lobster AI handles 85% of your most essential routine enquiries straight away but it’s what happens next that's most exciting

We create AI assistants for all sorts of enterprises that your customers will love ― for life

It’s time

AI isn’t “the future”. Artificial intelligence is here and it’s already helping enterprises like yours find practical ways to fix their efficiency problems while making business more personable.

Right now, you’re at the tipping point of either getting ahead or falling behind the competition because there’s not a lot in between. As soon as you embrace AI, your team starts working faster than they ever could without it. AI assistants we built for Legal & General and Stena Line answer more than 95% of the main questions they’re asked all the time. Imagine starting your day tomorrow to find that amount of work already done 🎉  And all that extra time you’d have to get on with growing your business the way you want to.

For us, creating an AI assistant is like giving you the helper you’d hire in real life, so you can start giving more time to things that define your brand and bring joy to your customers. Our clients in the property market use Lobster AI to show people around a new neighbourhood. In retail, they’re revealing how good or bad products are for the environment. And local councils can now offer a 24-hour service to help people like you and me.

AI is now.

Are you ready?

Lobster: The easy way to dip into conversational AI before diving in deep

Lobster: The easy way to dip into conversational AI before diving in deep

Our advanced AI platform, Lobster, gives you a live AI assistant unique to your enterprise. As soon as you’re up and running, you can start steering your AI in any direction you want. We’re with you all the way.

Lobster Platform

Explore AI by industry

AI is everywhere. It isn’t just for tech companies or industry frontrunners, it’s for everyone. Like broadband. Or smartphones. Or cloud. Find out how it’s being used in all sorts of enterprises.

Case studies

There are countless ways you can use AI to help your business grow and every client we work with wants to explore them as deeply as we do. Read our case studies to see the results of our work.

AI Case Studies

Legal & General Insurance: Using Lobster AI to answer 4,000 customer queries a month

Why 79% of Legal and General Insurance customers turn to their AI assistant, SmartHelp first for help with their insurance.

Longer read

Read more

Customer Experience

Stena Line: Using Lobster AI to reroute the way travel companies operate

See how Stena Line ferries use Lobster AI to create waves in the travel industry. 

2 min read

Read more

AI Case Studies

Coop Sweden: Using Lobster AI to revamp retail

How grocery retailer, Coop Sweden, uses Lobster AI to answer almost 90% of FAQs from 3.7 million shoppers

3 min read

Read more

AI isn’t daunting with the right help

Tell us the problem

Tell us the problem

What holds you back from making your business more efficient and growing your profits? That’s where we’ll start. Using conversational AI, we help your team cope better with their workload while mirroring the personal touch that only they can give to your customers. You bring the spirit of your brand, we’ll bring 20+ years of technical know-how.

Talk through your options

Talk through your options

Next, what stops you from becoming the brand you’ve always wanted to be? Let’s look deeper into that. Because it’s our first-class team of conversation designers, linguistics experts, psychologists, analysts and engineers that help make the AI assistant you want to create more successful. We’ll share what’s possible, write what’s natural, and check every conversation.

Launch fast and aim high

Launch fast and aim high

You can have an AI assistant that instantly answers 85% of the most common questions you get from your customers up and running in a few weeks. On your website, mobile app, social media channels, smart speakers, phone line, SMS service, or any other channel you use to interact with your customers. There’s no limit to what you can do with the other 15% 😄

Perfect your AI

Perfect your AI

In just two weeks your new AI assistant will start to show you where your systems or processes can be improved ― speaking with your customers all day, every day, it quickly uncovers their needs. We share all of this information with you on Lobster to help you manage your assistant, so you can be the best version of your brand there is, as fast as possible.

Find out how Lobster works

Recommended reading

Have a mooch around the world of AI. You’ll find clear examples of how conversational AI works in practice and thoughts on why or where it’s relevant. There are long and short reads, whatever you’re in the mood for...

Ask us for a demo

Want to see how Lobster AI works? We'd love to show you!

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