What our clients say
Our customers benefit from amazing savings and immediate results. Take a look for yourself
Your enterprise company has a ton of moving parts. Sure, AI can help you work faster, smarter and cut costs, but how exactly? We show you what having an AI assistant means for the real-life, day-to-day operations of your business, so it’s easy for you or any organisation to have one. We’ve been working with artificial intelligence since its commercial beginnings, and linking all sorts of other software together for 20+ years. So whatever old tech you use now or whichever emerging tech you want to introduce to make your workdays easier or your business more profitable or enjoyable for everyone, we’ll help you work it out.
Providing AI powered customer assistants to over 7,000 global businesses
EBI technology partners
An AI agency that hasn’t come out of nowhere
Millenium
Millenium
EBI.AI is part of EBI Solutions, a data engineering company co-founded in 2001 by our CEO Matthew Doel. Back then, large corporations like ABInBev and Pfizer had to make sense of pockets of data scattered across multiple departments. EBI Solutions connected them, so they could see what was happening across all of their technology systems in one place and make informed business decisions.
Noughties
Noughties
As technology got smarter, so did the team at EBI. When machine learning came along, they were able to start using their data collections to make predictions for their clients. Rather than just analyse and report on the information available, they could use it to understand what was happening in real-time and/or likely to happen in the future. It was the beginning of artificial intelligence.
2010s
2010s
In the noughties, AI was still the stuff of science fiction. So when Matthew formed EBI.AI in 2014, it was a childhood dream come true to be able to explore the mind-boggling potential of artificial intelligence every day. He’s gone from reading sci-fi as a kid then trying to make his BBC B computer talk, to helping enterprise companies become faster, more reliable, smarter versions of themselves every day.
Today
Today
EBI.AI is full of the most adventurous brains in AI, committed to making it easy for anyone to dive into the world of AI assistants. Create your own AI assistant on our unique platform and solve 85% of your business challenges from day one, or ask us to do it for you, creating the kind of brand experience that keeps your customers coming back to you, not your rival.
“We knew we couldn’t stay the same; we had to evolve. We were looking for a partner with the capability to develop what is still a relatively new product. EBI.AI had the technical capability and we had complete trust and confidence in how they would treat the project.”
Christian Armstrong
DIRECTOR OF Brand, product & technology
“EBI.AI’s technology means customers receive rapid responses to their most frequently asked questions at any time of the day or night. Our AI assistant helps us capture vital intelligence to improve the services that really matter to our customers. For example, data demonstrating that parking is the most popular topic right now, helps us make the relevant changes and allocate resources more effectively.”
COVENTRY CITY COUNCIL CUSTOMER SERVICES
AI for everyone, in any industry
Just as you like to take care of your customers, we like to take care of ours. We’ve put everything we know about data engineering and AI assistants into our advanced platform to make sure your AI assistant is a big success.
- The AI assistant we created for Legal & General Insurance answers 95% of their routine queries. Everything from checking what a policy covers and making a claim to requesting documents or updating contact details.
- An AI assistant we developed for one London borough council understands 94% of the questions they’re asked about Council Tax.
- And Stena Line, one of the world’s leading ferry operators, can trust their EBI.AI assistant to answer 99% of booking queries from millions of passengers about their 25,000 sailings across 17 routes in Europe.
We’re constantly improving the success rate of all the AI assistants that live on our platform. These figures will only ever go up.
B2B buyers are overwhelmed with information about AI
B2B buyers are overwhelmed with information about AI
We didn’t make that up ^^ You know as well as we do that artificial intelligence now helps us in every aspect of life and that’s the number Gartner gives us to put into perspective how widespread AI is ― and will be, across every kind of business. At the same time, their recent Buyer Survey reveals that half of B2B buyers are overwhelmed by the volume of information available to them when trying to make a decision like you are now, and 44% find trustworthy sources contradictory ― we sympathise.
AI changes everything.
It’s an investment in both money and mindset.
So we keep things simple at EBI.AI. We want you to enjoy watching an AI assistant learn and grow as much as we do. Whatever you need to know and whatever stage you’re at with your digital transformation, we hope you’ll come to us for a straightforward, honest chat about all things AI.
