Three reasons why our AI assistants are way ahead of your basic chatbot

Chatbots and AI assistants. Aren’t they the same thing? No, but we get the confusion. The world of conversational AI (and tech in general) uses a lot of different terminology, and the result is a lot of crossed wires ― sometimes, even the experts can’t agree on what’s what. The way we see it, chatbots have been around for decades and technology’s moved on ― a lot.

If you set up a basic chatbot, you soon recognise the three things it’s missing. The three things that turn a dead-end bot into an advanced AI assistant that can grow with your business into the future.

The 3 things your AI assistant must have to be successful

1. Natural language processing (NLP) so your assistant can recognise what people say

See the difference NLP makes to your customer experience

See the difference NLP makes to your customer experience

2. An integration platform so your AI assistant can do more for you over time

Explore ways to integrate your AI assistant with your business systems

Explore ways to integrate your AI assistant with your business systems

3. A human in the loop ― always, to keep everything tickety boo

Understand the importance of conversation review and AI supervision

Understand the importance of conversation review and AI supervision

You get all 3 with our unique conversational AI platform

A successful AI assistant gives your team more time to do their best work, saves you money, and makes sure your customers have a supreme experience every time they need help or information.

Using NLP is standard for every AI assistant created on our advanced platform.

Data engineering is in our DNA (we’ve been doing it for 20+ years), so connecting your business systems with your AI assistant is naturally included in our platform.

Our team is made up of linguists, psychologists and writers who become the human in the loop you’ll grow to depend on.

The best bit about our platform is it’s free to sign up, so why not give it a go?

Using NLP is standard for every AI assistant created on our advanced platform.

Data engineering is in our DNA (we’ve been doing it for 20+ years), so connecting your business systems with your AI assistant is naturally included in our platform.

Our team is made up of linguists, psychologists and writers who become the human in the loop you’ll grow to depend on.

The best bit about our platform is it’s free to sign up, so why not give it a go?