No more talking about AI! Easily and affordably dive right in, now
We do everything for you, so you your teams can focus on protecting vital local services not spend time on admin, while we work on the performance of your AI assistant
Our AI assistants have an average 96% success rate, automating almost every response to customer queries from day one with no human help at all. With all the technology and features you need to scale, you can integrate it with your existing telecoms, reporting and scheduling systems like 8×8, Content Guru and Granicus. Share your biggest challenge and we’ll personalise a demo to show you how it’s done.
89% of local councils are using AI to report missed bins, so contact teams are more available to deal with urgent or sensitive local issues that demand their attention
Advanced AI assistants can handle transactions for you as well as pass on information, taking payment for everything from Council Tax and parking fines to waste collection.
Your AI assistant never sleeps, which means your customers can get help any time of the day or night ― 35% of council queries come in outside traditional working hours
See the volume of enquiries about public information, localised services, and personalised requests, so you can better manage resources and not dip into reserves.
We do everything for you, so you your teams can focus on protecting vital local services not spend time on admin, while we work on the performance of your AI assistant
We create and manage your AI assistant for you, so there’s no admin for your team. Pay less than £5k per month for typical volumes of web support, call routing and call handling for local government, along with our expert supervision of your AI. You’ll only ever pay for what you use, with usage easily budgeted for over a 3-month average.
Our unique ‘pay as grow’ pricing model means a personal trainer with 525 requests a month would pay £599pm for their AI assistant while a leisure centre chain with 14 centres and 42,000 requests per month would pay £1,919, yet both get full access to the same premium platform with all its features, and the option to add cutting-edge services like AI telephony and private LLM whenever they want (more on that later).
On AI Studio, your AI assistant can be linked up with any app your teams use to do things like report housing repairs, register a death, or check a planning application. The more systems integrations you have, the more tasks your AI assistant can do for you, giving your teams more time to offer a dependable service your community can rely on.
Watford Council urgently wanted to get callers to the right department faster, so we used their traditional IVR system to train a new AI IVR component and set it live within six weeks of our first call. 99% of their calls were correctly routed from day one.
With a 23-year history in data management, we can also create your own small or large language models (LLMs), sort out your data, upgrade legacy systems that hold you back, or prepare for more general digital transformation.
Whether you’re keen to hear what other local councils are doing with our AI assistants, want help to build a business case for AI, tackle ever-rising costs, or talk about a wider transformation, we’d love to chat.