Coop Sweden: Using AI to keep customers loyal to their brand
Coop Sweden works with EBI.AI to build stronger, deeper relationships with every one of its customers in over 800 grocery stores via their AI assistant, Cooper.
An AI assistant like Cooper will remember everything about every customer you ever serve. Talking regularly with your customers to find out what’s fresh and what’s off about your products or your brand, so you can expand successful lines or tweak your display.
When you know what your customers want ― right now ― it’s easier to follow the fashion.
And be the best of the bunch when buyers browse in-store, offline, or both.
Get your copy of the Coop Sweden EBI.AI case study 👇
“Coop wants to build a level of customer experience that is unparalleled in the Swedish retail marketplace. The work that EBI.AI is doing for us gives us a tool to build strong relationships with our customers and support them with an important part of their daily life”.
Amer Mohammad
CHIEF DIGITAL OFFICER
Other Case Studies
AI Case Studies
Legal & General Insurance: Using AI to answer 4,000 customer queries a month
Longer read
AI Case Studies
Legal & General Insurance: Using AI to answer 4,000 customer queries a month
Why 83% of Legal and General Insurance customers turn to their AI assistant, SmartHelp first for help with their insurance.
Longer read
Customer Experience
Stena Line: Using AI to reroute the way travel companies operate
See how Stena Line ferries use AI to create waves in the travel industry
2 min read
AI Case Studies
JLL: Using AI to handle routine property maintenance
Find out how build to rent trendsetter JLL uses our AI platform to answer 60% of routine maintenance calls so staff can focus on turning units into homes
3 min read
Book a demo
Want to see how our platform works? We'd love to show you!"*" indicates required fields
