Reducing financial losses for a loan company
Trending and new
2 min read
3rd Jan 2021
Snapshot: Reducing financial losses for a loan company
EBI expertise: Data management | AI assistants
Using past data and trends, global finance companies can forecast which customers are most likely to miss a loan repayment and take steps to avoid it.
To do this, our experienced data teams built a smart system based on the past performance of their customers, not a general market, so the loan company can accurately calculate the potential loan impairment for each member over the payment lifecycle and work out the revenue from each loan too.
Other snapshots of experience:
Thinking smart
- Generating leads for BMW via Facebook
- Chat-based handling of company expenses
- Reducing food waste with recipe suggestions for food leftovers
- Managing timesheets and holiday with Bullhorn and AI
Getting specific
- Training biology teachers for Cambridge University
- Saving fuel costs in the design and use of road sweepers
- Offering instant on-board assistance for ferry passengers
- Satisfying the search for collector items in 200,000 images
- Tracking in-store customer numbers for Coop Sweden
Going global
- Collecting data on every NHS prescription across England
- Using AI-powered apps to chat with customers any time, any place
- Swapping generators for solar in South Africa
- Offering instructions in every language for Belron technicians
- Reporting on shipping for ABInBev beer barrels
Keeping a tight ship
- Securing UK-only data storage for ISIO pensions
- Meeting stringent regulation requirements for financial services
- Keeping company websites compliant with legal requirements
- Producing website T&Cs instantly for EU businesses
- Balancing reserves and investments with profiled pensions
Dive into a full case study:
- How Mytime Active transformed customer service in 6 months using AI to answer 97% of leisure queries
- How a London council cut 10,000 calls and grew customer satisfaction by 67% in 6 months
- Why 83% of Legal & General customers using AI for support prefer it to phone and email
- How JLL housing managers reduce routine maintenance tasks by 60% using AI
- How an AI assistant helps Stena Line Ferries reinvent travel for millions of customers
- How retailer Coop Sweden uses AI to answer 91% of queries from 3 million+ shoppers
- How Get Living property developers use AI to move people into homes (and settle them in) giving agents more time to help
- How AI helps Coventry City Council answer more calls instantly while spending less money
FAQs
- Who are EBI?
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We’ve been working with artificial intelligence since its commercial beginnings, and linking all sorts of other software together for 20+ years. So whatever old tech you use now or whichever emerging tech you want to introduce to make your workdays easier or your business more profitable or enjoyable for everyone, we’ll help you work it out.
- How do I get an AI assistant?
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You can create an AI assistant in 10 minutes using only your website URL!
Our next-gen AI assistants have the five crucial elements you need to be equally present to create an AI assistant that can fully support your customers, your teams, and growth of your business, and pricing is scalable, so you only ever pay for what you use.
More about key features:
- Natural language processing (NLP)
- Large language model (LLM) capability
- Easy API integration and templates to start automating common business processes straight away
- Retrieval augmented generation (RAG)
- Human in the loop
- How can you help with data and digital transformation?
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As EBI Solutions we deliver the architecture, data plumbing and implementation of tools and software that allow digital transformation to take place. Managing entire projects for high-growth enterprise clients like AB inBev, Pfizer, and Budweiser, we get your data in order to put you ahead of competitors falling behind in this fast-moving space:
- Connect you to the cloud and IoT
- Support legacy systems for modern day activity
- Boost your analytics
- Add machine learning and AI
- Prepare you for successful digital transformation
We engineer data platforms for clients operating in all market sectors, from finance to FMCG, handling every business function, from procurement and logistics to marketing.
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