Overwhelmed by a high volume of calls from customers, Coventry City Council wanted to use an AI assistant, knowing it would speed up their call handling process.
With no technological expertise in this area, it seemed a daunting and expensive thing to do. Until they discovered our cost-effective AI assistants for local government powered by our unique platform.
Coventry City Council can now develop its own AI assistant but also be part of a network of other local councils who are developing AI for the public sector, moving forward faster – together.
COVENTRY CITY COUNCIL CUSTOMER SERVICES