One local council saw a 533% return on their investment. A leisure company saved the expense of hiring two new customer support agents. And years after we launched one of the oldest AI assistants you’ll find anywhere, we still see a 55% increase year-on-year in the number of conversations it has with customers. See how people in all kinds of industries use our AI assistants today to save costs and improve the way they do business. Read our case studies.
Digital transformation
How Mytime Active transformed customer service in 6 months using AI to answer 97% of leisure queries
2 min read
Digital transformation
How Mytime Active transformed customer service in 6 months using AI to answer 97% of leisure queries
How Mytime Active's AI assistant was trained to answer 97% of customer queries and why even leisure club members who struggle with technology are happily using it.
2 min read
Local government
How a London council cut 10,000 calls and grew customer satisfaction by 67% in 6 months
2 min read
Local government
How a London council cut 10,000 calls and grew customer satisfaction by 67% in 6 months
How Barking & Dagenham Council's AI assistant for missed bins hit a 98% success rate and expanded to six more departments, all in less than a year.
2 min read
Security & compliance
Why 83% of Legal & General customers using AI for support prefer it to phone and email
5 min read
Security & compliance
Why 83% of Legal & General customers using AI for support prefer it to phone and email
Why 83% of Legal and General Insurance customers turn to their AI assistant, smarthelp, first for help with their insurance.
5 min read
Digital transformation
How an AI assistant helps Stena Line Ferries reinvent travel for millions of customers
2 min read
Digital transformation
How an AI assistant helps Stena Line Ferries reinvent travel for millions of customers
See how Stena Line ferries use AI to create waves in the travel industry
2 min read
Customer experience
How retailer Coop Sweden uses AI to answer 91% of queries from 3 million+ shoppers
3 min read
Customer experience
How retailer Coop Sweden uses AI to answer 91% of queries from 3 million+ shoppers
How grocery retailer, Coop Sweden, uses AI to answer almost 90% of FAQs from over 3 million shoppers
3 min read
Maintenance & management
How JLL housing managers reduce routine maintenance tasks by 60% using AI
3 min read
Maintenance & management
How JLL housing managers reduce routine maintenance tasks by 60% using AI
Find out how build to rent trendsetter JLL uses our AI platform to answer 60% of routine maintenance calls so staff can focus on turning units into homes
3 min read
Customer experience
How Get Living property developers use AI to move people into homes (and settle them in) giving agents more time to help
3 min read
Customer experience
How Get Living property developers use AI to move people into homes (and settle them in) giving agents more time to help
Find out how Get Living moves people into their rental apartments fuss-free using AI voice assistant, Evie
3 min read
Local government
How AI helps Coventry City Council answer more calls instantly while spending less money
3 min read
Local government
How AI helps Coventry City Council answer more calls instantly while spending less money
Discover how an AI assistant helps Coventry City Council tackle the most common queries instantly
3 min read
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