JLL: Using AI to handle routine property maintenance

Things in the home break. Appliances stop working. It’s how you manage the reality of that that counts, turning the mundane into something more memorable.

Global property developer, JLL, is using our conversational AI platform to make light work of managing maintenance calls in their UK build to rent apartments.

It starts with something small, like helping their residents arrange a quick fix for a broken boiler instantly online, but grows into something far bigger with communities of people experiencing a whole new way of living that’s powered by AI.

Get your copy of the JLL Case Study

“Because the property AI assistant takes on more routine tasks like maintenance requests and contract information, it frees up our property managers to concentrate on the overall service and maintenance of the building, providing a better experience for tenants.”

Sam Winnard


Other Case Studies

AI Case Studies

Legal & General Insurance: Using AI to answer 4,000 customer queries a month

Why 83% of Legal and General Insurance customers turn to their AI assistant, SmartHelp first for help with their insurance.

Longer read

Read more

Customer Experience

Stena Line: Using AI to reroute the way travel companies operate

See how Stena Line ferries use AI to create waves in the travel industry

2 min read

Read more

AI Case Studies

Coop Sweden: Using AI to keep customers loyal to their brand

How grocery retailer, Coop Sweden, uses AI to answer almost 90% of FAQs from over 3 million shoppers

3 min read

Read more

Book a demo

Want to see how our platform works? We'd love to show you!

"*" indicates required fields