JLL: Using AI to handle routine property maintenance

Things in the home break. Appliances stop working. It’s how you manage the reality of that that counts, turning the mundane into something more memorable.

Global property developer, JLL, is using our conversational AI platform to make light work of managing maintenance calls in their UK build to rent apartments.

It starts with something small, like helping their residents arrange a quick fix for a broken boiler instantly online, but grows into something far bigger with communities of people experiencing a whole new way of living that’s powered by AI.

Get your copy of the JLL Case Study

“Because the property AI assistant takes on more routine tasks like maintenance requests and contract information, it frees up our property managers to concentrate on the overall service and maintenance of the building, providing a better experience for tenants.”

Sam Winnard

DIRECTOR OF BUILD TO RENT MANAGEMENT

Other Case Studies

Digital transformation

Mytime Active: Digital transformation of a leisure business in less than six months

How Mytime Active's AI assistant was trained to answer 97% of customer queries and why even leisure club members who struggle with technology are happily using it.

2 min read

Read more

Local government

Barking & Dagenham: Using one AI assistant across multiple departments

How Barking & Dagenham Council's AI assistant for missed bins hit a 98% success rate and expanded to six more departments, all in less than a year.

2 min read

Read more

Security & compliance

Legal & General Insurance: Using AI to answer 4,000 customer queries a month

Why 83% of Legal and General Insurance customers turn to their AI assistant, smarthelp, first for help with their insurance.

5 min read

Read more

Book a demo

Want to see how our platform works? We'd love to show you!

"*" indicates required fields

Name*