You know it when
you see it, right?

We’re growing fast at EBI.AI. You might find a job description here that feels like it’s been written with you in mind, or that you’re the perfect fit for our team. We’re always keen to hear from people who want to help us do amazing things in the world of conversational AI 🚀 Apply for open vacancies online and be sure to include a cover letter, so we know why you choose us.

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      string(3301) "We're looking for a Digital Marketer and would love to hear from results-driven candidates who are excited about how digital drives inbound interest from potential customers. Advertising is a big focus in this role, so experience in this area is key.

Who are we?

EBI is one of the market leaders in the development of advanced AI customer engagement solutions that are revolutionising customer experience and support. Our data engineering team has been building data platforms for more than 20 years and we were one of the first to join the IBM Watson Ecosystem in 2014. Our advanced conversational AI platform helps businesses provide instant and personalised customer experiences to millions of their customers at any one time. Current clients include some of the UK’s best-known insurance and property management companies, one of Sweden’s biggest supermarket chains, and one of the largest ferry operators in the world. EBI started in 2001 with a focus on data platforms, big data and advanced analytics. Over the last seven years, our EBI.AI product has been proven and we're now seeing incredible growth across all sectors, as businesses realise the potential of AI. We work genuinely hard on company culture to keep the team close-knit now we work remotely, and are fully committed to equality and inclusion, both in our hiring process and in our working environment.

The role:

With a focus on advertising and SEO, this role is to explore and discover new markets and customers for conversational AI while fine-tuning our marketing processes and being our social butterfly.
  • Develop an understanding of the industry, company product, and values
  • Develop and maintain a good working relationship with team members
  • Work with internal and external colleagues to distribute SEO content
  • Assess advertising activity needed for targeted reach
  • Ensure adverts are placed in line with marketing plans
  • Manage and execute social media: manage calendars, create posts, engage in conversations
  • Review data to assess performance of advertising/content distribution
  • Prepare and distribute progress reports
  • Research ideal markets and customers to target activities

You:

A growth focused individual who thrives on the outcomes of their work. An analytical mindset, persistence and excellent communication are essential to the success of this role.
  • Experience in a similar role
  • Excitement to work in the B2B SaaS market and for conversational AI
  • Knowledge and experience of digital advertising
  • Experience with LinkedIn, Google, YouTube, Facebook, Twitter ads
  • Knowledge of SEO
  • Knowledge of Hubspot or another CRM
  • Knowledge of digital tools and channels
  • Analytical
  • Excellent communication skills (written and verbal)
  • Super organised
  • Detail orientated
  • A relevant degree and/or demonstrable marketing experience
  • A desire to learn new skills
  • Goal orientated
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Who are we?

EBI is one of the market leaders in the development of advanced AI customer engagement solutions that are revolutionising customer experience and support. Our data engineering team has been building data platforms for more than 20 years and we were one of the first to join the IBM Watson Ecosystem in 2014. Our advanced conversational AI platform helps businesses provide instant and personalised customer experiences to millions of their customers at any one time. Current clients include some of the UK’s best-known insurance and property management companies, one of Sweden’s biggest supermarket chains, and one of the largest ferry operators in the world. EBI started in 2001 with a focus on data platforms, big data and advanced analytics. Over the last seven years, our EBI.AI product has been proven and we're now seeing incredible growth across all sectors, as businesses realise the potential of AI. We work genuinely hard on company culture to keep the team close-knit now we work remotely, and are fully committed to equality and inclusion, both in our hiring process and in our working environment.

The role:

As a full stack JavaScript developer, you will design and build software solutions for EBI’s multinational customers. Working closely with the implementation team, lead architect and our clients to deliver high quality, scalable and maintainable software. Key responsibilities:
  • Requirements gathering and use case understanding and analysis.
  • API development using Node.JS (v10+) and Express.
  • Front end web development with Angular.JS (v7+) and React (v16+).
  • Front end mobile application development with React Native (v0.60+).
  • Creation of technical documentation for internally developed software components.
  • Leading the definition of best practice, design patterns and coding standards within the development team.
  • Ensuring software implementations adhere to the agreed architecture and design principles.
  • Performing unit and integration testing of internally developed software.

You:

  • Experience in a full stack developer or similar engineering focused role.
  • Excellent Node.JS/Javascript skills.
  • Significant experience developing APIs using Node.JS/Express/MongoDB stack.
  • Strong experience in one or more of Angular.JS, React and React Native.
  • Working knowledge of git version control system.
  • Excellent working knowledge of application development on AWS.
  • Experience of agile development practices.
  • A commitment to and knowledge of secure coding practices and effective change management.
  • A passion and aptitude for understanding business problems and finding solutions to them.
  • Superb attention to detail.

Any of the following would be advantageous:

  • Creating and maintaining Amazon Cloud Formation Templates.
  • Working other cloud platforms such as Microsoft Azure and IBM Cloud.
  • Experience of integrating natural language and machine learning models into software solutions.
  • Experience of using typescript.
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Who are we?

EBI is one of the market leaders in the development of advanced AI customer engagement solutions that are revolutionising customer experience and support. Our data engineering team has been building data platforms for more than 20 years and we were one of the first to join the IBM Watson Ecosystem in 2014. Our advanced conversational AI platform helps businesses provide instant and personalised customer experiences to millions of their customers at any one time. Current clients include some of the UK’s best-known insurance and property management companies, one of Sweden’s biggest supermarket chains, and one of the largest ferry operators in the world. EBI started in 2001 with a focus on data platforms, big data and advanced analytics. Over the last seven years, our EBI.AI product has been proven and we're now seeing incredible growth across all sectors, as businesses realise the potential of AI. We work genuinely hard on company culture to keep the team close-knit now we work remotely, and are fully committed to equality and inclusion, both in our hiring process and in our working environment.

The mission:

As a Conversation Analyst you will help to design and build the natural language conversations of our assistants. This will include:
  • Designing natural conversations with a high level of English language.
  • Crafting dialogue flows appropriate to the client’s needs and creative direction.
  • Ensuring you understand end user needs.
  • Analysing conversations and performance monitoring.
  • Implementing data-driven improvements.
  • Improving bots in line with our driving concept of “Artificial intelligence, humanised”.

The person:

To be successful as a Conversational Analyst you will:
  • Know words and love tech, or know tech and love words.
  • Have excellent spoken and written English.
  • Work with words creatively.
  • Have MS Excel skills.
  • Enjoy recognising and analysing patterns.
  • Be able to work systematically.
  • Be willing to learn conversation platform skills.
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Who are we?

EBI is one of the market leaders in the development of advanced AI customer engagement solutions that are revolutionising customer experience and support. Our data engineering team has been building data platforms for more than 20 years and we were one of the first to join the IBM Watson Ecosystem in 2014. Our advanced conversational AI platform helps businesses provide instant and personalised customer experiences to millions of their customers at any one time. Current clients include some of the UK’s best-known insurance and property management companies, one of Sweden’s biggest supermarket chains, and one of the largest ferry operators in the world. EBI started in 2001 with a focus on data platforms, big data and advanced analytics. Over the last seven years, our EBI.AI product has been proven and we're now seeing incredible growth across all sectors, as businesses realise the potential of AI. We work genuinely hard on company culture to keep the team close-knit now we work remotely, and are fully committed to equality and inclusion, both in our hiring process and in our working environment.

The role:

With a focus on advertising and SEO, this role is to explore and discover new markets and customers for conversational AI while fine-tuning our marketing processes and being our social butterfly.
  • Develop an understanding of the industry, company product, and values
  • Develop and maintain a good working relationship with team members
  • Work with internal and external colleagues to distribute SEO content
  • Assess advertising activity needed for targeted reach
  • Ensure adverts are placed in line with marketing plans
  • Manage and execute social media: manage calendars, create posts, engage in conversations
  • Review data to assess performance of advertising/content distribution
  • Prepare and distribute progress reports
  • Research ideal markets and customers to target activities

You:

A growth focused individual who thrives on the outcomes of their work. An analytical mindset, persistence and excellent communication are essential to the success of this role.
  • Experience in a similar role
  • Excitement to work in the B2B SaaS market and for conversational AI
  • Knowledge and experience of digital advertising
  • Experience with LinkedIn, Google, YouTube, Facebook, Twitter ads
  • Knowledge of SEO
  • Knowledge of Hubspot or another CRM
  • Knowledge of digital tools and channels
  • Analytical
  • Excellent communication skills (written and verbal)
  • Super organised
  • Detail orientated
  • A relevant degree and/or demonstrable marketing experience
  • A desire to learn new skills
  • Goal orientated
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Digital Marketer

Digital Marketer

We're looking for a Digital Marketer and would love to hear from results-driven candidates who are excited about how...

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JavaScript Engineer

JavaScript Engineer

We're looking for a bright, articulate and methodical person, to bring their engineering and analytical talent to our...

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Conversation Analyst

Conversation Analyst

We’d like to hear from articulate, analytical and tech savvy candidates, with an interest in linguistics and a keen...

Find out more