What our clients say
Join our happy customers and experience the benefits of having an AI assistant that can efficiently handle 35% of calls outside of customer contact centre hours and save you almost $65.000 in direct costs within just 6 months.
Providing AI powered customer assistants to over 12,000 global businesses
EBI technology partners
10x your business with your own AI customer assistant
10x your business with your own AI customer assistant
Upgrading your customer service tooling to an AI assistant can help improve customer satisfaction and save you money:
- Try our savings calculator
- Check out client case studies demonstrating ROI
- Read our blog posts on how to cut costs whilst improving CTSR
- How to build your business case for an AI assistant
We know our AI assistant will create substantial cost savings and resource efficiencies for you and your team. That’s why we’ve taken care of any unnecessary complexities and simplified the platform.
It’s free to sign up and you can go live within 15 minutes: no engineering, coding or training required.
“Our AI assistant, SmartHelp, assists customers by making useful information more readily available in ways that haven’t been possible before, and therefore reducing pressure on our service centres”
Claire Hird
OPERATIONS DIRECTOR
“Our AI assistant Mia, saved us headcount and a huge range of digital transformation to benefit our customer. We couldn’t have chosen a better company or solution”
John Branigan
DIRECTOR OF IT & TRANSFORMATION
Happier customers, increased capacity and lower costs
Exceed your customer's expectations
Exceed your customer's expectations
84% of companies say improving customer engagement increases revenue and Salesforce found 93% of customers are more likely to make repeat purchases after a positive customer service experience. Your customer service strategy can become a profit generating tool when operating with the right resources. Our pay-as-you-grow pricing model is designed to be affordable and fair, giving everyone equal access to the same powerful features, regardless of business size.
Our AI expertise can de-stress your digital transformation
Our AI expertise can de-stress your digital transformation
You’re the pro’s in your field and we’re the pro’s in AI. We were the first IBM Watson partners in Europe and have been developing our AI for over 8 years. The space is constantly evolving and we are always adapting. For example we integrated GPT safely into our platform in an appropriate manner within 6 weeks of it’s launch.
Our unique human in the loop, a team of psychologists, linguists and engineers, enables us to have a solid barrier of defence between any learning errors and the end point interface with your customers.
Our deep experience with security, compliance, regulated markets and data privacy means you can benefit from cutting edge technology knowing your in safe hands.
All the benefits of AI with none of the heavy lifting
All the benefits of AI with none of the heavy lifting
A business can’t be successful these days without a website, and within the next 18 months we believe the same will be true of AI assistants.
“High performing service organisations are 2.1 times more likely than under performers to be using AI driven chabots” – McKinsey 2022.
To help you seize this competitive advantage we designed our platform to be simple enough for anyone in your team to use – no engineering resource, coding or technical experience required.
Try for free and pay-as-you-grow
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Meet your AI assistant in minutes
Your first month usage is free
After 25 days your average monthly request volume sets your upcoming monthly payment
Upcoming payment is reviewed monthly based on your 3 month rolling average
- First 30 days free
- No credit card required to sign up
8 min read
Need more info?
Our AI assistant, Clawson, knows everything you need to know about our platform including all our FAQs – give him a try if you have any further questions.
PS. It’s free to sign up and no credit card is required.
Everything you need to unlock the power of AI
AI SaaS
Go live in 15 mins
AI Supervision
We manage your AI for you
AI Services
Applying AI across your whole organisation
Frequently asked questions
- Why does a medium-sized business need customer-facing AI assistants?
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If you are spending any time handling customer enquiries, such as managing orders or handling refunds, you could benefit from a customer facing AI. AI assistants not only save valuable time that you can then spend on growing your business, but also enhance the customer experience by providing instant, 24/7 support.
- Isn't AI really expensive?
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We’re on a mission to help every business, irrespective of its size, benefit from AI-driven customer support. Whether you’re a blue-chip company or a bootstrapped startup, everyone gets access to the same premium features. No bolt-ons, no up-sell, no hidden costs. With us, AI assistance is affordable and value-adding.
- I don’t have a tech team - is it really that easy?
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Absolutely! All you need to do is enter your homepage URL and we will generate an AI assistant for you. The next steps involve adding any flows (we refer to questions & responses as flows) that you feel are missing, and then going live. Once you’re live, you will see suggestions of new flows and training from us in your content space to continue to grow and enhance your assistant. And just in case you run into any challenges, we’re always here to offer all the assistance you need!
