Anyone can create an AI assistant using our free platform. Discover how organisations like Barking and Dagenham council take advantage of the latest AI tech to achieve 533% ROI in 6 months and save over 10,000 calls and emails to their customer support team. On our platform there’s no engineering, no coding and no training required.
Tech like GPT-3 left on it’s own has risks. But GPT-3 used alongside a real, human brain has the power to create change, today. Our platform takes advantage of the latest AI technology like GPT-3 to create great AI assistants. It crucially also has in-built human in the loop processes so AI tech is never left unsupervised to go off-piste. Your customers are too precious to be told wrong information. Human in the loop ensures that doesn’t happen.
Whilst your dev team may be excited about the latest GPT-3 developments shrinking engineering and IT resources are common everywhere. Even with a great team of devs you don’t want to add to their, normally huge, to-do list. ‘Artificial intelligence’ sounds like a very techy implementation but it’s not with our platform. The AI is taken care of in the background. AI Studio is designed for anyone that wants to create an AI assistant that has the best AI tech inbuilt. It’s easy so you can build one with confidence.
The customer service team are often, simply put, stuck. Everyday they turn up and cope with the resources available to them even though better options are available. Some teams are missing up to 8 out of 9 calls – that’s almost 90% of customer enquiries gone. On average, our assistants handle 30% of enquiries whilst your contact centre is closed. Imagine the boost of morale in your contact centre team if a third of their days work was taken care of before they even logged on.
John Branigan
DIRECTOR OF IT & TRANSFORMATION
Amer Mohammad
CHIEF DIGITAL OFFICER
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