Take advantage of LLMs like OpenAI GPT to create even better, secure AI assistants

Our platform takes advantages of LLM technology like GPT safely to create even better AI assistants for you, your team and your customers.

Create yours from your homepage URL in minutes!

24/7 automation, over 90% accuracy
Live chat with unlimited seats
Natural language and conversation in 130 languages

Universal access to the same premium features
No hidden costs, upselling or unfair pricing
20+ years of world class data engineering with enterprise security & compliance

Providing AI powered customer assistants to over 7,000 global businesses

EBI technology partners

533% ROI in less than 6 months

Upgrading your customer service tooling to an AI assistant can help improve customer satisfaction and save you money:

Try our savings calculator
Check out client case studies demonstrating ROI
Read our blog posts on how to cut costs whilst improving CTSR
How to build your business case for an AI assistant

We know our AI assistant will create substantial cost savings and resource efficiencies for you and your team. That’s why we’ve taken care of any unnecessary complexities and simplified the platform.

It’s free to sign up and you can go live in minutes: no engineering, coding or training required.

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What our clients say

Join our happy customers and experience the benefits of having an AI assistant that can efficiently handle 35% of calls outside of customer contact centre hours and save you almost £50,000 in direct costs within just 6 months.

Case studies

“We chose EBI.AI as our provider because they promised a hassle-free process to deploy an AI assistant on their platform, and they absolutely delivered. Their implementation was seamless, exceeding our expectations.”

Rachael Pearson

HEAD OF MARKETING AND DIGITAL

“The ability to take information directly from our site and present that to customers has delivered major change. I believe out of the huge range of customer digital transformation I have delivered that our AI assistant has been one of the best projects and has delivered consistently since being installed. Honestly, we couldn’t have chosen a better company or solution for our AI based chat system.”

John Branigan

DIRECTOR OF IT & TRANSFORMATION

Happier customers, increased capacity and lower costs

A human in the loop is guaranteed with our platform

LLM tech like GPT left on its own has risks. But used alongside a real, human brain has the power to create change, today. Our platform takes advantage of the latest AI technology like GPT to create great AI assistants. It crucially also has in-built human in the loop processes so AI tech is never left unsupervised to go off-piste. Your customers are too precious to be told wrong information. Human in the loop ensures that doesn’t happen.

Meet your AI

Your devs are too busy to help but love the idea of GPT

Whilst your dev team may be excited about the latest AI developments shrinking engineering and IT resources are common everywhere. Even with a great team of devs you don’t want to add to their, normally huge, to-do list. ‘Artificial intelligence’ sounds like a very techy implementation but it’s not with our platform. The AI is taken care of in the background. AI Studio is designed for anyone that wants to create an AI assistant that has the best AI tech inbuilt. It’s easy so you can build one with confidence.

Discover your savings

Your customer service team are overwhelmed

The customer service team are often, simply put, stuck. Everyday they turn up and cope with the resources available to them even though better options are available. Some teams are missing up to 8 out of 9 calls – that’s almost 90% of customer enquiries gone. On average, our assistants handle 30% of enquiries whilst your contact centre is closed. Imagine the boost of morale in your contact centre team if a third of their days work was taken care of before they even logged on.

Learn more about our pricing