How to automate giving out opening times with AI

"What times are you open?" "Are you open on Sunday?" "When do you close tonight?"

If customers are checking opening times for your stores, you can give them all the information they need through automation. When you control that information, you know it’s correct and up to date, and you can include maps, images and video in your content to make it that little bit easier for people to find you, know your doors will be open when they show up.

Apps that support this enquiry

Why automating giving out opening times is good for business

Why automating giving out opening times is good for business

An AI assistant helps you save money, time, speed up, be more efficient, increase engagement, improve accuracy, offer 24-hour service, personalise, increase loyalty, ultimately improve customer experience so you can automate giving out opening times instantly.

Questions from your customers

Easily set up your AI assistant to respond to routine enquiries about giving out opening times instantly at any time of the day or night, on any channel and in any language.

"What times are you open?" "Are you open on Sunday?" "When do you close tonight?"

Providing AI powered customer assistants to over 12,000 global businesses

EBI technology partners

Choose your template to automate giving out opening times

AI Studio is connected to these apps and platforms (and we’re adding more all the time), so find your go-to system and use an AI assistant to automate giving out opening times.

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Automate giving out opening times with Make

Link up your AI assistant with Make in minutes.
Make is brilliant for visual automation.

flows-zapier

Automate giving out opening times with Zapier

Link up your AI assistant with Zapier in minutes.
Zapier is brilliant for automating workflows.

flows-hubspot

Automate giving out opening times with HubSpot

Link up your AI assistant with HubSpot in minutes.
HubSpot is brilliant for inbound marketing.

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Automate giving out opening times with Freshdesk

Link up your AI assistant with Freshdesk in minutes.
Freshdesk is brilliant for customer support.

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Automate giving out opening times with Shipstation

Link up your AI assistant with Shipstation in minutes.
Shipstation is brilliant for shipping management.

flows-zendesk

Automate giving out opening times with Zendesk

Link up your AI assistant with Zendesk in minutes.
Zendesk is brilliant for helpdesk support.

flows-jira

Automate giving out opening times with Jira

Link up your AI assistant with Jira in minutes.
Jira is brilliant for project management.

flows-trello

Automate giving out opening times with Trello

Link up your AI assistant with Trello in minutes.
Trello is brilliant for organising tasks.

Your 3 steps to automation

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Select the template for the business app you normally use to automate giving out opening times and click through

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Log in to your AI Studio account or, if you don’t have one, sign up to launch an AI assistant in less than 10 minutes

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You’ll then be taken straight through to the template to link up your AI assistant with your chosen app to start automating giving out opening times

Coop wants to build a level of customer experience that is unparalleled in the Swedish retail marketplace. The work that EBI.AI is doing gives us a tool to build strong relationships with our customers and support them with an important part of their daily life.

Amer Mohammad

CHIEF DIGITAL OFFICER for COOP SWEDEN

Frequently asked questions

How do I launch an AI assistant so I can use this feature?

It takes less than 10 minutes to create an AI assistant using AI Studio and you don’t need any technical skill to do it. You can launch an AI assistant using only your website URL.

See also: How to use AI Studio

Where do I find the template to automate giving out opening times?

Click on the link to automate giving out opening times and you’ll land on the Flows page of AI Studio (a ‘flow’ is a question and answer set that lays out the flow of the conversation between your visitor and your AI assistant). In this case, the flow for automating returns will be open and ready for you to approve. You can edit, add or delete flows at any time.

Related templates to try:

Automate giving out location information
Automate membership enquiries
Automate customer feedback
Automate refunds and returns

Why do companies automate giving out opening times?

Organisations automate giving out opening times because this is a necessary, but repetitive task for human agents to assist with. Using an AI assistant to confirm opening times speeds up the process for customers and gives your teams more time to work on profitable, rewarding or sensitive tasks where the human touch is needed and/or valued.

How does automating opening times enquiries benefit my customers?

When a customer service process is automed, your response time is instant, which saves your customers time. Your service becomes accessible 24 hours a day, on any channel and in any language, so customers can find recipes from wherever they are and at a time most convenient to them. This can significantly help improve customer satisfaction and increase loyalty, but at the same time, reduce your customer support costs, so you can spend more on making improvements to your service overall.

More on these goals and metrics:

What is customer effort score (CES)?
What is customer retention rate?
How to improve your first response time
What is real time customer engagement?