How to automate appointment reminders with AI

“What time is my appointment?” “I can't remember the time of my appointment” “Where is my appointment today?”

Appointment reminders are crucial, but can take effort to maintain. By incorporating AI-powered tools, you can efficiently generate and manage appointments to streamline your approach and leave your teams with time to focus on perfecting your offers and building strong customer relationships, rather than get bogged down in manual tasks.

Apps that support this enquiry

Why automating appointment reminders is good for business

Why automating appointment reminders is good for business

An AI assistant helps you save money, time, speed up, be more efficient, increase engagement, improve accuracy, offer 24-hour service, personalise, increase loyalty, ultimately improve customer experience so you can automate appointment reminders instantly.

Questions from your customers

Easily set up your AI assistant to respond to routine enquiries about appointment reminders instantly at any time of the day or night, on any channel and in any language.

“What time is my appointment?” “I can't remember the time of my appointment” “Where is my appointment today?”

Providing AI powered customer assistants to over 12,000 global businesses

EBI technology partners

Choose your template to automate appointment reminders

AI Studio is connected to these apps and platforms (and we’re adding more all the time), so find your go-to system and use an AI assistant to automate appointment reminders.


Automate appointment reminders with Make

Link up your AI assistant with Make in minutes.
Make is brilliant for visual automation.


Automate appointment reminders with Zapier

Link up your AI assistant with Zapier in minutes.
Zapier is brilliant for automating workflows.


Automate appointment reminders with HubSpot

Link up your AI assistant with HubSpot in minutes.
HubSpot is brilliant for inbound marketing.


Automate appointment reminders with Freshdesk

Link up your AI assistant with Freshdesk in minutes.
Freshdesk is brilliant for customer support.


Automate appointment reminders with Zendesk

Link up your AI assistant with Zendesk in minutes.
Zendesk is brilliant for helpdesk support.


Automate appointment reminders with Jira

Link up your AI assistant with Jira in minutes.
Jira is brilliant for project management.


Automate appointment reminders with Trello

Link up your AI assistant with Trello in minutes.
Trello is brilliant for organising tasks.


Automate appointment reminders with Campaign monitor

Link up your AI assistant with Campaign monitor in minutes.
Campaign monitor is brilliant for campaign tracking.


Automate appointment reminders with Email

Link up your AI assistant with Email in minutes.
Email is brilliant for direct communication.


Automate appointment reminders with Dropbox

Link up your AI assistant with Dropbox in minutes.
Dropbox is brilliant for cloud storage.

Your 3 steps to automation

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Select the template for the business app you normally use to automate appointment reminders and click through

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Log in to your AI Studio account or, if you don’t have one, sign up to launch an AI assistant in less than 10 minutes

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You’ll then be taken straight through to the template to link up your AI assistant with your chosen app to start automating appointment reminders

Coop wants to build a level of customer experience that is unparalleled in the Swedish retail marketplace. The work that EBI.AI is doing gives us a tool to build strong relationships with our customers and support them with an important part of their daily life.

Amer Mohammad


Frequently asked questions

How do I launch an AI assistant so I can use this feature?

It takes less than 10 minutes to create an AI assistant using AI Studio and you don’t need any technical skill to do it. You can launch an AI assistant using only your website URL.

See also: How to use AI Studio

Where do I find the template to automate appointment reminders?

Click on the link to automate appointment reminders and you’ll land on the Flows page of AI Studio (a ‘flow’ is a question and answer set that lays out the flow of the conversation between your visitor and your AI assistant). In this case, the flow for automating appointment reminders will be open and ready for you to approve. You can edit, add or delete flows at any time.

Related templates to try:

Automate signups
Automate appointment reminders
Automate customer feedback
Automate bookings

Why do companies automate appointment reminders?

Companies automate appointment reminders because it’s a necessary task that’s helpful for customers, but time-consuming for a human agent to carry out. Automating appointment reminders frees up valuable time for your teams to focus on refining and optimising the overall quality and experience of your offers, service and/or products.

How does automating appointment reminders benefit my customers?

Automating appointment reminders benefits your customers because it reduces any effort they need to make to follow through with appointments. By automating this process, customers receive timely and helpful reminders, leading to enhanced engagement and a more satisfying experience. This can significantly help improve customer satisfaction and increase loyalty, but at the same time, reduce your customer support costs, so you can spend more on making improvements to your offers and services overall.

More on these goals and metrics:

– How do you calculate your Customer Satisfaction Score (CSAT)?
– What is customer effort score (CES)?

How do you calculate your Customer Satisfaction Score (CSAT)?
What is customer effort score (CES)?
7 ways to improve customer engagement
How to achieve empathy in customer service