Remove technical barriers and prepare your organisation for AI and automation

We will ensure your systems, integrations and APIs are ready to take advantage of AI

  • Remove your barriers to AI adoption
  • Create or update APIs that are fit for purpose
  • Achieve targets for data security and open-source initiatives
  • Get ahead of your competition
  • Reveal hidden opportunities to optimise existing processes using a chat interface
  • 20+ years of systems integration experience; on time and on budget
Book a discovery call
Updating your systems, integrations, APIs and enabling faster digital transformation
We take care of everything.

Providing AI powered customer assistants to over 7,000 global businesses

EBI technology partners

What our clients say

Witnessing the AI revolution, yet unable to seize its benefits? It’s time to bridge the gap.

“If you look historically, there have been certain platforms that have changed societies. Go back and you have the CPU [computer processor], you have the mobile phone, then you have the internet. Something very important happening right now is conversational AI, but the thing we’ve been working on with EBI.AI is so much more than a chatbot. It’s more of a platform for the future. Transport, travel, entertainment ― every industry is being consolidated into platforms."
Amer Mohammad
CHIEF DIGITAL OFFICER
“Our AI assistant Mia, saved us headcount and a huge range of digital transformation to benefit our customer. We couldn’t have chosen a better company or solution”
John Branigan, Director of IT & Transformation at Mytime Active
John Branigan
DIRECTOR OF IT & TRANSFORMATION

Elevate your business performance: modernise and automate with AI

Is your infrastructure future-proof? Prepare for seamless system implementations

Is your infrastructure future-proof? Prepare for seamless system implementations

“If you are a business, not incorporating generative AI into your operations is like saying ‘no, I don’t need electricity, I’ll stick with steam power'”, Amer Mohammed, 2023.

In today’s rapidly changing landscape, it’s impossible to foresee every new technology that might influence your customers. However, it is vital to have your organisation positioned to explore and adopt innovative solutions with ease so they can save you money and boost profits.

Accelerate ARR

Accelerate ARR

By leveraging AI’s capabilities, you can streamline operations, automate repetitive tasks, enhance decision-making, and drive innovation at an unprecedented rate.

New technology has the power to transform customer experiences, increase revenue, and open the door to new opportunities. As AI continues to evolve, businesses that embrace and integrate it into their core strategies can stay ahead of the curve and secure a competitive edge in an increasingly dynamic market landscape.

Customer service leader climbing steps to flag showing him as a winner

Provide better customer experiences & improve CSAT

Provide better customer experiences & improve CSAT

When systems are streamlined and ready for new technology, your teams can collaborate effortlessly, elevating customer experiences without being hindered by technological constraints or backlogs.

Discover how other organisations are using AI

How retailer, Coop Sweden, uses AI to answer almost 90% of top queries from over 3 million shoppers

If you want to get a taste for the endless list of things you can do with our AI platform to help boost sales and make it a satisfying experience for your customers, take just seven minutes out of your day to savour our Coop case study. This progressive grocery chain in Sweden is using conversational AI to help people with everyday tasks like ticking items off their shopping list or deciding what to have for dinner but also helping to save the planet by ditching paper receipts and tackling food waste.

Meet Coop’s smart AI Assistant, Cooper

Meet the travel operator into AI for the long haul

There’s so much floating around out there about AI, you’re probably drowning in information. Is it a fad? Is AI really the answer to your problems? How exactly does it work and how would you get started? Stena Line ferries have been using artificial intelligence since it first took off in business when AI was still seen as the hype. Find out how they’ve constantly reinvented their AI assistant to keep their enterprise and their customers on course ― the result is as clear as the Caribbean Ocean.

Read the case study

Try for free and pay as you grow

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Book a call with our team
Create a plan to optimise the highest impact areas
EBI.AI build end-to-end journeys taking the strain off your team
Save thousands, create better experiences and increase ARR
1
2
3
4
Book a call with our team
Create a plan to optimise the highest impact areas
EBI.AI build end-to-end journeys taking the strain off your team
Save thousands, create better experiences and increase ARR