There’s a lot to get your head around with AI,
we simplify it

Your enterprise company has a ton of moving parts. Sure, AI can help you work faster, smarter and cut costs, but how exactly? We show you what all of that means in the real-life, day-to-day operations of your business. We’ve been working with artificial intelligence since its commercial beginnings, and we’ve been linking all sorts of other software together for 20+ years. So whatever old tech you use now or whichever emerging tech you want to introduce to make your workdays easier or your business more profitable or enjoyable for everyone, we’ll help you work it out.

We keep good company

EBI.AI tech partners and advisors

An AI agency that hasn’t come out of nowhere



EBI.AI is part of EBI Solutions, a data engineering company co-founded in 2001 by our CEO Matthew Doel. Back then, large corporations like ABInBev and Pfizer had to make sense of pockets of data scattered across multiple departments. EBI Solutions connected them, so they could see what was happening across all of their technology systems in one place and make informed business decisions.



As technology got smarter, so did the team at EBI. When machine learning came along, they were able to start using their data collections to make predictions for their clients. Rather than just analyse and report on the information available, they could use it to understand what was happening in real-time and/or likely to happen in the future. It was the beginning of artificial intelligence.



In the noughties, AI was still the stuff of science fiction. So when Matthew formed EBI.AI in 2014, it was a childhood dream come true to be able to explore the mind-boggling potential of artificial intelligence every day. He’s gone from reading sci-fi as a kid then trying to make his BBC B computer talk, to helping enterprise companies become faster, more reliable, smarter versions of themselves every day.



EBI.AI is full of the most adventurous brains in AI, committed to making it easy for anyone to dive into the world of AI assistants. We solve 85% of your business challenges from day one and work with you long-term on digital transformation to create the kind of brand experience that keeps your customers coming back to you ― for life.

“We want to work with proactive tech partners who will lead the way in innovation, which was a big reason why we chose EBI.AI, and ultimately because of their ability to integrate with our app and into our systems.”

Sam Winnard


Read the case study

We’ve done the hard work so you can just dive right in

You don’t have to start an AI assistant from scratch or ― worse, use a basic template to make a carbon copy of somebody else’s bad bot. We create personable yet practical AI assistants to support your team with their work, just like the best workers you’d hire in real life.

The difference is, we’ve been at this for such a long time, we’ve already developed an AI assistant that can handle most of what you’ll need it to do. Your AI assistant can be live on your website, mobile app, SMS service, smart speaker, phone line, or any device you choose in minutes.

Then, using our advanced AI platform, you can build on that.

Over time, scale your ideas to create whatever necessary or provocative or ground-breaking features you want for your AI assistant to help grow your business, refine your processes, and delight your customers.

AI for everyone, in any industry

AI for everyone, in any industry

Just as you like to take care of your customers, we like to take care of ours. We’ve put everything we know about data engineering and AI assistants into our unique platform to make sure your AI assistant is a big success.

  • The AI assistant we created for Legal & General Insurance answers 95% of their routine queries. Everything from checking what a policy covers and making a claim to requesting documents or updating contact details.
  • An AI assistant we developed for one London borough council understands 94% of the questions they’re asked about Council Tax.
  • And Stena Line, one of the world’s leading ferry operators, can trust their EBI AI assistant to answer 95.5% of booking queries from millions of passengers about their 25,000 sailings across 17 routes in Europe.

We’re constantly improving the success rate of all the AI assistants that live on our platform. These figures will only ever go up.

“Coop wants to build a level of customer experience that is unparalleled in the Swedish retail marketplace. The work that EBI.AI is doing for us gives us a tool to build strong relationships with our customers and support them with an important part of their daily life.”

Amer Mohammad


Lobster AI for Retail: Coop Sweden Read the case study

B2B buyers are overwhelmed with information about AI

B2B buyers are overwhelmed with information about AI

Gartner uncovered in a recent Buyer Survey that half of B2B buyers are drowning in information about AI and struggle to make decisions because 44% of them also find trustworthy sources contradictory.

We sympathise…

AI changes everything.
It’s an investment in both money and mindset.

So we keep things simple at EBI.AI. We want you to enjoy watching an AI assistant learn and grow as much as we do. Whatever you need to know and whatever stage you’re at with your digital transformation, we hope you’ll come to us for a straightforward, honest chat about all things AI.

“Looking at the ease of use with which my kids just speak to assistants or use technology, it’s staggering. We knew we couldn’t stay the same; we had to evolve. We were looking for a partner with the capability to develop what is still a relatively new product. EBI.AI had the technical capability and we had complete trust and confidence in how they would treat the project.”

Christian Armstrong

Director of Brand, Product & Technology

Read the case study

However complex you want your AI assistant to be our platform can handle it

However complex you want your AI assistant to be our platform can handle it

Working with the learnings of many years of experimentation and experience, our team of software developers and tech experts, along with psychologists, language specialists, writers and designers have created a platform with unlimited capability. And yet it’s so simple to use.

People who use it say they love the “intuitive feel” and “low leaning curve”.

But that’s not the best bit…

It’s also FREE to get started 🙂

Let us show you how it works 👇

Book a demo

Want to see how our platform works? We'd love to show you!