How to automate a rent balance check with AI

“How much is the first rent payment?” "What much do I owe this month?" "Am I in credit?"

Customers don’t want to spend a lot of time checking a rent balance and, for your human agents, it makes more sense for them to spend their time fixing problems and building relationships with customers than it does to check figures, especially when this task can be automated. Using AI, people can check their balance any time, anywhere, on any channel.

Apps that support this enquiry

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Why automating rent balance checks is good for business

An AI assistant helps you save money, time, speed up, be more efficient, increase engagement, improve accuracy, offer 24-hour service, personalise, increase loyalty, ultimately improve customer experience so you can automate rent balance checks instantly.

Start automating rent balance checks

Questions from your customers

Easily set up your AI assistant to respond to routine enquiries about rent balance checks instantly at any time of the day or night, on any channel and in any language.

“How much is the first rent payment?” "What much do I owe this month?" "Am I in credit?"

Providing AI powered customer assistants to over 12,000 global businesses

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Choose your template to automate rent balance checks

AI Studio is connected to these apps and platforms (and we’re adding more all the time), so find your go-to system and use an AI assistant to automate rent balance checks.

Automate rent balance checks with Make

Link up your AI assistant with Make in minutes.
Make is brilliant for visual automation.

Choose Make

Automate rent balance checks with Zapier

Link up your AI assistant with Zapier in minutes.
Zapier is brilliant for automating workflows.

Choose Zapier

Automate rent balance checks with HubSpot

Link up your AI assistant with HubSpot in minutes.
HubSpot is brilliant for inbound marketing.

Choose HubSpot

Automate rent balance checks with Freshdesk

Link up your AI assistant with Freshdesk in minutes.
Freshdesk is brilliant for customer support.

Choose Freshdesk

Automate rent balance checks with Zendesk

Link up your AI assistant with Zendesk in minutes.
Zendesk is brilliant for helpdesk support.

Choose Zendesk

Automate rent balance checks with Granicus

Link up your AI assistant with Granicus in minutes.
Granicus is brilliant for public sector community.

Choose Granicus

Your 3 steps to automation

Select the template for the business app you normally use to automate rent balance checks and click through

You’ll then be taken straight through to the template to link up your AI assistant with your chosen app to start automating rent balance checks

“Because the property AI assistant takes on more routine tasks like maintenance requests and contract information, it frees up our property managers to concentrate on the overall service and maintenance of the building, providing a better experience for tenants.”

Sam Winnard

DIRECTOR OF BUILD TO RENT MANAGEMENT for JLL

Frequently asked questions

How do I launch an AI assistant so I can use this feature?

It takes less than 10 minutes to create an AI assistant using AI Studio and you don’t need any technical skill to do it. You can launch an AI assistant using only your website URL.

See also: How to use AI Studio

Where do I find the template to automate checking a rent balance?

Click on the link to automate rent balance checks and you’ll land on the Flows page of AI Studio (a ‘flow’ is a question and answer set that lays out the flow of the conversation between your visitor and your AI assistant). In this case, the flow for automating returns will be open and ready for you to approve. You can edit, add or delete flows at any time.

Related templates to try:

– Automate signups
– Automate moving in new tenants
– Automate customer feedback
– Automate appointment reminders

Why do companies automate rent balance enquiries?: Organisations automate rent balance enquiries because this is a necessary, but repetitive task for human agents to carry out. Using an AI assistant to confirm a rent balance speeds up the process for customers, so there’s no frustration, and gives your teams more time to work on profitable, rewarding or sensitive tasks where the human touch is needed and/or valued.

How does automating the checking of a rent balance benefit my customers?

When a customer service process is automated, your response time is instant, which saves your customers time. Your service becomes accessible 24 hours a day, on any channel and in any language, so customers can get in touch with you wherever they are and at a time most convenient to them. This can significantly help improve customer satisfaction and increase loyalty, but at the same time, reduce your customer support costs, so you can spend more on making improvements to your offers, products and services overall.