An AI assistant helps you save money, time, speed up, be more efficient, increase engagement, improve accuracy, offer 24-hour service, personalise, increase loyalty, ultimately improve customer experience so you can automate enquiries instantly.
Easily set up your AI assistant to respond to routine enquiries about enquiries instantly at any time of the day or night, on any channel and in any language.
AI Studio is connected to these apps and platforms (and we’re adding more all the time), so find your go-to system and use an AI assistant to automate enquiries.
Link up your AI assistant with Make in minutes.
Make is brilliant for visual automation.
Link up your AI assistant with Zapier in minutes.
Zapier is brilliant for automating workflows.
Link up your AI assistant with HubSpot in minutes.
HubSpot is brilliant for inbound marketing.
Link up your AI assistant with Freshdesk in minutes.
Freshdesk is brilliant for customer support.
Link up your AI assistant with Shipstation in minutes.
Shipstation is brilliant for shipping management.
Link up your AI assistant with Zendesk in minutes.
Zendesk is brilliant for helpdesk support.
Link up your AI assistant with Email in minutes.
Email is brilliant for direct communication.
Select the template for the business app you normally use to automate enquiries and click through
Log in to your AI Studio account or, if you don’t have one, sign up to launch an AI assistant in less than 10 minutes
You’ll then be taken straight through to the template to link up your AI assistant with your chosen app to start automating enquiries
It takes less than 10 minutes to create an AI assistant using AI Studio and you don’t need any technical skill to do it. You can launch an AI assistant using only your website URL.
See also: How to use AI Studio
Click on the link to automate order number enquiries and you’ll land on the Flows page of AI Studio (a ‘flow’ is a question and answer set that lays out the flow of the conversation between your visitor and your AI assistant). In this case, the flow for automating order number enquiries will be open and ready for you to approve. You can edit, add or delete flows at any time.
Related templates to try:
– Automate signups
– Automate membership enquiries
– Automate customer feedback
– Automate returns
Organisations automate order number enquiries because this is a necessary, but repetitive task for human agents to carry out. Using an AI assistant to confirm order numbers speeds up the process for customers, so there’s no frustration, and gives your teams more time to work on profitable, rewarding or sensitive tasks where the human touch is needed and/or valued.
When a customer service process is automed, your response time is instant, which saves your customers time. Your service becomes accessible 24 hours a day, on any channel and in any language, so customers can get in touch with you wherever they are and at a time most convenient to them. This can significantly help improve customer satisfaction and increase loyalty, but at the same time, reduce your customer support costs, so you can spend more on making improvements to your offers, products and services overall.
More on these goals and metrics:
– How do you calculate your Customer Satisfaction Score (CSAT)?
– What is customer effort score (CES)?
– What is First Contact Resolution (FCR) and how do you calculate it?
– What is First Response Time (FRT)?