Take advantage of conversational AI with no engineering or IT skills

Our conversational AI enables anyone to transform their customer service across web and social within minutes – it’s time to upgrade the chatbots!

  • 24/7 automation, over 90% accuracy
  • Live chat with unlimited seats
  • Natural language and conversation in 130 languages
  • Universal access to the same premium features
  • No hidden costs, upselling or unfair pricing
  • 20+ years of world class data engineering with enterprise security & compliance

Providing AI powered customer assistants to over 12,000 global businesses

EBI technology partners

533% ROI in less than 6 months

533% ROI in less than 6 months

Upgrading your customer service tooling to an AI assistant can help improve customer satisfaction and save you money:

We know our AI assistant will create substantial cost savings and resource efficiencies for you and your team. That’s why we’ve taken care of any unnecessary complexities and simplified the platform.

It’s free to sign up and you can go live in minutes: no engineering, coding or training required.

What our clients say

Join our happy customers and experience the benefits of having an AI assistant that can efficiently handle 35% of calls outside of customer contact centre hours and save you almost £50,000 in direct costs within just 6 months.

Case studies

“We chose EBI.AI as our provider because they promised a hassle-free process to deploy an AI assistant on their platform, and they absolutely delivered. Their implementation was seamless, exceeding our expectations.”
Rachael Pearson
HEAD OF MARKETING AND DIGITAL
“The ability to take information directly from our site and present that to customers has delivered major change. I believe out of the huge range of customer digital transformation I have delivered that our AI assistant has been one of the best projects and has delivered consistently since being installed. Honestly, we couldn’t have chosen a better company or solution for our AI based chat system.”
John Branigan, Director of IT & Transformation at Mytime Active
John Branigan
DIRECTOR OF IT & TRANSFORMATION

Happier customers, increased capacity and lower costs

Your devs are too busy to help

Your devs are too busy to help

Shrinking engineering and IT resources are common everywhere. Even with a great team of devs you don’t want to add to their, normally huge, to-do list. ‘Artificial intelligence’ sounds like a very techy implementation but it’s not with our platform. The AI is taken care of in the background. AI Studio is designed for anyone that wants to create an AI assistant. It’s easy so you can build one with confidence.

Your customer service team are overwhelmed

Your customer service team are overwhelmed

The customer service team are often, simply put, stuck. Everyday they turn up and cope with the resources available to them even though better options are available. Some teams are missing up to 8 out of 9 calls – that’s almost 90% of customer enquiries gone. On average, our assistants handle 30% of enquiries whilst your contact centre is closed. Imagine the boost of morale in your contact centre team if a third of their days work was taken care of before they even logged on.

Frustrated customers look elsewhere

Frustrated customers look elsewhere

Frustration is felt across the board when customer experience is under-performing. From the Board of Directors, to the agents handling the enquiries, to your customers trying to get in touch; when things don’t go well patience doesn’t last long. Gain peace of mind knowing your customers have access to an assistant whenever they need it 24/7, in any language they wish. Allowing everyone to breathe a bit easier and relax a little more.

Try for free and pay-as-you-grow

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Meet your AI assistant in minutes
Your first month usage is free
After 25 days your average monthly request volume sets your upcoming monthly payment
Upcoming payment is reviewed monthly based on your 3 month rolling average
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Rocket taking off
Meet your AI assistant in minutes
Your first month usage is free
After 25 days your average monthly request volume sets your upcoming monthly payment
Upcoming payment is reviewed monthly based on your 3 month rolling average

Everything you need to unlock the power of AI

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AI SaaS

Go live in 15 mins

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AI Supervision

We manage your AI for you

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AI Services

Applying AI across your whole organisation