Take advantage of conversational AI with no engineering or IT skills

Our conversational AI enables anyone to transform their customer service across web and social within minutes – it’s time to upgrade the chatbots!

Achieve 533% ROI in 6 months

Anyone can create an AI assistant using our free platform. Discover how Barking and Dagenham council achieved 533% ROI in 6 months and saved over 10,000 calls and emails to their customer support team. On our platform there’s no engineering, no coding and no training required.

Calculate your savings

Happier customers, increased capacity and lower costs

Your devs are too busy to help

Shrinking engineering and IT resources are common everywhere. Even with a great team of devs you don’t want to add to their, normally huge, to-do list. ‘Conversational AI’ sounds like a very techy implementation but it’s not with our platform. The AI is taken care of in the background. AI Studio is designed for anyone that wants to create an AI assistant. It’s easy so you can build one with confidence.

Your customer service team are overwhelmed

The customer service team are often, simply put, stuck. Everyday they turn up and cope with the resources available to them even though better options are available. Some teams are missing up to 8 out of 9 calls – that’s almost 90% of customer enquiries gone. On average, our assistants handle 35% of enquiries whilst your contact centre is closed. Imagine the boost of morale in your contact centre team if a third of their days work was taken care of before they even logged on.

Frustrated customers look elsewhere

Frustration is felt across the board when customer experience is under-performing. From the Board of Directors, to the agents handling the enquiries, to your customers trying to get in touch; when things don’t go well patience doesn’t last long. Gain peace of mind knowing your customers have access to an assistant whenever they need it 24/7, in any language they wish. Allowing everyone to breathe a bit easier and relax a little more.

What our clients say

Join other growing businesses benefiting from an AI assistant. Our customers experience 35% of enquiries handled when your are asleep and almost £50,000 saved in direct costs within 6 months.

Case studies

“Our AI assistant Mia, saved us headcount and a huge range of digital transformation to benefit our customer. We couldn’t have chosen a better company or solution”

John Branigan

DIRECTOR OF IT & TRANSFORMATION

“EBI.AI gives us a tool to build strong relationships with customers and a level of customer experience unparalleled in the Swedish retail marketplace.”