Reduce your call volumes & costs from £5 to 5p with an AI assistant exclusively tailored for your leisure centre's website

Join other leisure across the UK who saved over £48,000 in 6 months by switching to our AI platform

Replace old chatbots with new-AI driven assistants

24/7 automation, handled by your new AI agent with over 90% accuracy
Radically reduces cost per enquiry
Easy and secure integration with backend systems
User friendly insight dashboard
Integration with leisure booking systems
Proven results with leisure companies like yours

We help leisure centres benefit from the latest AI technology

Reduce the headaches of substantial budget cuts
Make life easier and improve morale for you and your existing support team
EBI.AI Implementation team is with you every step of the way
Enterprise security & compliance incl. GDPR compliant data centres
We have +20 years experience of world class data engineering and AI enterprise solutions

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Procurement, compliance, set up, deployment on your website, plus on going support and maintenance.
We take care of everything.

Providing AI powered customer assistants to over 7,000 global businesses

EBI technology partners

533% ROI in less than 6 months

Upgrading your customer service tooling to an AI assistant can help improve customer satisfaction and save you money:

Try our savings calculator
Check out client case studies demonstrating ROI
Read our blog posts on how to cut costs whilst improving CTSR
How to build your business case for an AI assistant

We know our AI assistant will create substantial cost savings and resource efficiencies for you and your team. That’s why we’ve taken care of any unnecessary complexities and simplified the platform.

Book a free call with our Implementation team today – they will be with you every step of the way.

Calculate your savings

What our clients say

Join other leisure booking systems benefiting from an AI assistant. Experience 35% of calls handled when your contact centre is closed and save almost £50,000 in direct costs within just 6 months.

Case studies

“Our AI assistant Mia, saved us headcount and a huge range of digital transformation to benefit our customer. We couldn’t have chosen a better company or solution”

John Branigan

DIRECTOR OF IT & TRANSFORMATION

“The chatbot is transforming the way our customers access information. We believe we can enjoy better customer relationships by allowing customers to contact us via the channel of their choice. Our next focus is to allow our customers to complete end-to-end journeys via the chatbot”

Dwain Nicely

CX & DIGITAL MANAGER

A fast, secure way to give your customers what they want

Handle high call volumes with ease

When stress levels go up, a positive sense of wellbeing can quickly nose dive. Our conversational AI platform helps your team handle high volumes of calls without feeling under pressure to answer everyone now. Your AI assistant does that for you.

Reduce your call volumes

Make it easy to book, even with lots of different options

When you offer a range of activities, from swimming to golf and bowling to yoga, in multiple venues as well as online, there’s a lot of information to fit onto one website or app for your customers to try and find. Using our conversational AI platform, your customers can simply ask for what they want and choose on the spot what works best for them. Just like they would in a face-to-face conversation.

Make the most of integrations

Spend less time on admin and get more done

To help your customers find work-life balance or keep their mental health in check, protect their time. Because searching online or spending time in a phone queue is a waste. It’s time they could use getting fit or clearing their head. An AI assistant instantly answers repetitive queries about opening times, membership and facilities, so everyone can spend more time on leisure, not admin.

Discover your savings

Make leisure a pleasure, never a chore

No customer wants to walk into a leisure centre and find an empty reception desk, especially when a class is starting or they’re on their lunch break. But while your team is taking calls, dealing with clean-ups and everything else besides, customers are waiting aimlessly for help. Instead, use our AI platform to book people in 24/7 so they can walk straight in to use the facilities.

Explore pricing

Discover how other leisure are using their AI assistant

4 tactics to reduce customer support costs and improve service in 2023

Learn the ways you can reduce customer support costs this year and deliver an even better experience to your customers. You’ll find out how AI can help you achieve your mission, all while supporting your customers and your teams too.

Reduce your customer support costs

Mytime Active: Digital transformation in 6 months

“In just six months, AI assistant Mia saved Mytime Active the equivalent of two additional heads due to them being open seven days a week. “Mia and EBI.AI have been amazing for Mytime customers,” they say.

Find out how AI cut their call volumes