How to automate membership enquiries with AI

“I want to join your membership programme” “How do I become a member?” “Can I become a member?”

When someone’s interested in joining your membership scheme it’s good to get them signed up as quickly as possible, so they can start reaping the benefits, but the admin can be a lot. Let an AI assistant handle membership enquiries for you and you’ll have more time to improve your offer, modify the perks, and keep members loyal to your brand.

Apps that support this enquiry

Why automating membership is good for business

Why automating membership is good for business

An AI assistant helps you save money, time, speed up, be more efficient, increase engagement, improve accuracy, offer 24-hour service, personalise, increase loyalty, ultimately improve customer experience so you can automate membership instantly.

Questions from your customers

Easily set up your AI assistant to respond to routine enquiries about membership instantly at any time of the day or night, on any channel and in any language.

“I want to join your membership programme” “How do I become a member?” “Can I become a member?”

Providing AI powered customer assistants to over 12,000 global businesses

EBI technology partners

Choose your template to automate membership

AI Studio is connected to these apps and platforms (and we’re adding more all the time), so find your go-to system and use an AI assistant to automate membership.


Automate membership with Make

Link up your AI assistant with Make in minutes.
Make is brilliant for visual automation.


Automate membership with Zapier

Link up your AI assistant with Zapier in minutes.
Zapier is brilliant for automating workflows.


Automate membership with HubSpot

Link up your AI assistant with HubSpot in minutes.
HubSpot is brilliant for inbound marketing.


Automate membership with Freshdesk

Link up your AI assistant with Freshdesk in minutes.
Freshdesk is brilliant for customer support.


Automate membership with Zendesk

Link up your AI assistant with Zendesk in minutes.
Zendesk is brilliant for helpdesk support.


Automate membership with Jira

Link up your AI assistant with Jira in minutes.
Jira is brilliant for project management.


Automate membership with Trello

Link up your AI assistant with Trello in minutes.
Trello is brilliant for organising tasks.


Automate membership with Mailchimp

Link up your AI assistant with Mailchimp in minutes.
Mailchimp is brilliant for email marketing.


Automate membership with Campaign monitor

Link up your AI assistant with Campaign monitor in minutes.
Campaign monitor is brilliant for campaign tracking.


Automate membership with Email

Link up your AI assistant with Email in minutes.
Email is brilliant for direct communication.

Your 3 steps to automation

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Select the template for the business app you normally use to automate membership and click through

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Log in to your AI Studio account or, if you don’t have one, sign up to launch an AI assistant in less than 10 minutes

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You’ll then be taken straight through to the template to link up your AI assistant with your chosen app to start automating membership

We chose EBI.AI as our provider because they promised a hassle-free process to deploy an AI assistant on their platform, and they absolutely delivered. Their implementation was seamless, exceeding our expectations. We noticed an instant reduction in email enquiries, thanks to their solution. What surprised us even more was the high success rate from the start, and it's only been growing. Our members have effortlessly embraced and interacted with our AI assistant, and we're excited to expand its usage even further in the upcoming year.

Photo of Rachael Pearson

Rachael Pearson


Frequently asked questions

How do I launch an AI assistant so I can use this feature?

It takes less than 10 minutes to create an AI assistant using AI Studio and you don’t need any technical skill to do it. You can launch an AI assistant using only your website URL.

See also: How to use AI Studio

Where do I find the template to automate membership enquiries?

Click on the link to automate membership enquiries and you’ll land on the Flows page of AI Studio (a ‘flow’ is a question and answer set that lays out the flow of the conversation between your visitor and your AI assistant). In this case, the flow for automating membership enquiries will be open and ready for you to approve. You can edit, add or delete flows at any time.

Related templates to try:

Automate signups
Automate appointment reminders
Automate customer feedback
Automate bookings

Why do companies automate membership enquiries?

Organisations automate membership enquiries to make sure new members get all the information they need instantly as they’re thinking about your offer, that any information they receive is accurate and up to date, and also so they can access this information any time of the night or day, from anywhere and in any language. This keeps the momentum going, welcomes them with efficiency into your membership scheme and gets you off to a good start for a long-lasting relationship.

How does automating membership benefit my customers?

When membership enquiries are automed, your response time is instant and reliable responses are sent in real time, letting people know you’re serious about providing them with a high quality membership. This can significantly help improve customer satisfaction and increase loyalty, but at the same time, reduce your customer support costs, so you can spend more on making improvements to your membership overall.

More on these goals and metrics:

How do you calculate your Customer Satisfaction Score (CSAT)?
What is customer effort score (CES)?
What is First Contact Resolution (FCR) and how do you calculate it?
What is First Response Time (FRT)?