How to automate bookings with AI

“I want to book a class” “I want to book a table” “Can I book for 3 people?”

Managing seamless bookings is crucial for improving services, but managing them can be an ongoing challenge. Give this responsibility to an AI assistant and you can facilitate real-time booking confirmations after each interaction, plus your teams can redirect their efforts into making bookings a great experience, rather than solely managing them.

Apps that support this enquiry

Why automating bookings is good for business

Why automating bookings is good for business

An AI assistant helps you save money, time, speed up, be more efficient, increase engagement, improve accuracy, offer 24-hour service, personalise, increase loyalty, ultimately improve customer experience so you can automate bookings instantly.

Questions from your customers

Easily set up your AI assistant to respond to routine enquiries about bookings instantly at any time of the day or night, on any channel and in any language.

“I want to book a class” “I want to book a table” “Can I book for 3 people?”

Providing AI powered customer assistants to over 12,000 global businesses

EBI technology partners

Choose your template to automate bookings

AI Studio is connected to these apps and platforms (and we’re adding more all the time), so find your go-to system and use an AI assistant to automate bookings.

flows-make

Automate bookings with Make

Link up your AI assistant with Make in minutes.
Make is brilliant for visual automation.

flows-zapier

Automate bookings with Zapier

Link up your AI assistant with Zapier in minutes.
Zapier is brilliant for automating workflows.

flows-hubspot

Automate bookings with HubSpot

Link up your AI assistant with HubSpot in minutes.
HubSpot is brilliant for inbound marketing.

flows-freshdesk

Automate bookings with Freshdesk

Link up your AI assistant with Freshdesk in minutes.
Freshdesk is brilliant for customer support.

flows-shipstation

Automate bookings with Shipstation

Link up your AI assistant with Shipstation in minutes.
Shipstation is brilliant for shipping management.

flows-zendesk

Automate bookings with Zendesk

Link up your AI assistant with Zendesk in minutes.
Zendesk is brilliant for helpdesk support.

flows-jira

Automate bookings with Jira

Link up your AI assistant with Jira in minutes.
Jira is brilliant for project management.

flows-trello

Automate bookings with Trello

Link up your AI assistant with Trello in minutes.
Trello is brilliant for organising tasks.

flows-mailchimp

Automate bookings with Mailchimp

Link up your AI assistant with Mailchimp in minutes.
Mailchimp is brilliant for email marketing.

flows-campaign-monitor

Automate bookings with Campaign monitor

Link up your AI assistant with Campaign monitor in minutes.
Campaign monitor is brilliant for campaign tracking.

flows-email

Automate bookings with Email

Link up your AI assistant with Email in minutes.
Email is brilliant for direct communication.

Your 3 steps to automation

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Select the template for the business app you normally use to automate bookings and click through

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Log in to your AI Studio account or, if you don’t have one, sign up to launch an AI assistant in less than 10 minutes

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You’ll then be taken straight through to the template to link up your AI assistant with your chosen app to start automating bookings

We chose EBI.AI as our provider because they promised a hassle-free process to deploy an AI assistant on their platform, and they absolutely delivered. Their implementation was seamless, exceeding our expectations. We noticed an instant reduction in email enquiries, thanks to their solution. What surprised us even more was the high success rate from the start, and it's only been growing. Our members have effortlessly embraced and interacted with our AI assistant, and we're excited to expand its usage even further in the upcoming year.

Rachael Pearson

HEAD OF MARKETING AND DIGITAL

Frequently asked questions

How do I launch an AI assistant so I can use this feature?

It takes less than 10 minutes to create an AI assistant using AI Studio and you don’t need any technical skill to do it. You can launch an AI assistant using only your website URL.

See also: How to use AI Studio

Where do I find the template to automate bookings?

Click on the link to automate bookings and you’ll land on the Flows page of AI Studio (a ‘flow’ is a question and answer set that lays out the flow of the conversation between your visitor and your AI assistant). In this case, the flow for automating bookings will be open and ready for you to approve. You can edit, add or delete flows at any time.

Related templates to try:

Automate signups
Automate appointment reminders
Automate customer feedback
Automate cancellations

Why do companies automate bookings?

Companies automate bookings to streamline the reservation process, reduce manual workload, enhance accuracy, and provide customers with a smoother experience when scheduling appointments or services. By automating this task, companies can save time, improve efficiency, and ultimately enhance the overall customer booking experience.

How does automating bookings benefit my customers?

Automating bookings benefits your customers by simplifying the reservation process and offering them a more convenient and efficient way to schedule appointments or services. By automating booking tasks, customers can enjoy quicker booking confirmations, reduced wait times, and a smoother overall experience. This can significantly help improve customer satisfaction and increase loyalty, but at the same time, reduce your customer support costs, so you can spend more on making improvements to your booking process overall.

More on these goals and metrics:

How do you calculate your Customer Satisfaction Score (CSAT)?
What is customer effort score (CES)?
What is First Contact Resolution (FCR) and how do you calculate it?
What is First Response Time (FRT)?