How to automate travel itineraries with AI

“What time can I check in?” "Do I need to change trains?" "Will I need a passport?"

Gathering together information you need to confirm the route and timing of a trip takes time. Let passengers automate their own itinerary by adding and removing available options and, rather than work on plans that may never come to fruition, your teams can spend their time fixing issues or perfecting trips for customers who’ve already confirmed their plans.

Apps that support this enquiry

Why automating travel route confirmations is good for business

Why automating travel route confirmations is good for business

An AI assistant helps you save money, time, speed up, be more efficient, increase engagement, improve accuracy, offer 24-hour service, personalise, increase loyalty, ultimately improve customer experience so you can automate travel route confirmations instantly.

Questions from your customers

Easily set up your AI assistant to respond to routine enquiries about travel route confirmations instantly at any time of the day or night, on any channel and in any language.

“What time can I check in?” "Do I need to change trains?" "Will I need a passport?"

Providing AI powered customer assistants to over 12,000 global businesses

EBI technology partners

Choose your template to automate travel route confirmations

AI Studio is connected to these apps and platforms (and we’re adding more all the time), so find your go-to system and use an AI assistant to automate travel route confirmations.

flows-make

Automate travel route confirmations with Make

Link up your AI assistant with Make in minutes.
Make is brilliant for visual automation.

flows-zapier

Automate travel route confirmations with Zapier

Link up your AI assistant with Zapier in minutes.
Zapier is brilliant for automating workflows.

flows-hubspot

Automate travel route confirmations with HubSpot

Link up your AI assistant with HubSpot in minutes.
HubSpot is brilliant for inbound marketing.

flows-freshdesk

Automate travel route confirmations with Freshdesk

Link up your AI assistant with Freshdesk in minutes.
Freshdesk is brilliant for customer support.

flows-zendesk

Automate travel route confirmations with Zendesk

Link up your AI assistant with Zendesk in minutes.
Zendesk is brilliant for helpdesk support.

flows-mailchimp

Automate travel route confirmations with Mailchimp

Link up your AI assistant with Mailchimp in minutes.
Mailchimp is brilliant for email marketing.

flows-campaign-monitor

Automate travel route confirmations with Campaign monitor

Link up your AI assistant with Campaign monitor in minutes.
Campaign monitor is brilliant for campaign tracking.

flows-email

Automate travel route confirmations with Email

Link up your AI assistant with Email in minutes.
Email is brilliant for direct communication.

flows-dropbox

Automate travel route confirmations with Dropbox

Link up your AI assistant with Dropbox in minutes.
Dropbox is brilliant for cloud storage.

Your 3 steps to automation

Group 36877

Select the template for the business app you normally use to automate travel route confirmations and click through

Group 36878

Log in to your AI Studio account or, if you don’t have one, sign up to launch an AI assistant in less than 10 minutes

Group 36879

You’ll then be taken straight through to the template to link up your AI assistant with your chosen app to start automating travel route confirmations

We chose EBI.AI as our provider because they promised a hassle-free process to deploy an AI assistant on their platform, and they absolutely delivered. Their implementation was seamless, exceeding our expectations. We noticed an instant reduction in email enquiries, thanks to their solution. What surprised us even more was the high success rate from the start, and it's only been growing. Our members have effortlessly embraced and interacted with our AI assistant, and we're excited to expand its usage even further in the upcoming year.

Photo of Rachael Pearson

Rachael Pearson

HEAD OF MARKETING AND DIGITAL for THE CAMPING AND CARAVANNING CLUB

Frequently asked questions

How do I launch an AI assistant so I can use this feature?

It takes less than 10 minutes to create an AI assistant using AI Studio and you don’t need any technical skill to do it. You can launch an AI assistant using only your website URL.

See also: How to use AI Studio

Where do I find the template to automate travel route confirmations?

Click on the link to automate travel route confirmations and you’ll land on the Flows page of AI Studio (a ‘flow’ is a question and answer set that lays out the flow of the conversation between your visitor and your AI assistant). In this case, the flow for automating returns will be open and ready for you to approve. You can edit, add or delete flows at any time.

Related templates to try:

Automate campsite bookings
Automate appointment reminders
Automate customer feedback
Automate cancellations

Why do companies automate travel route confirmations?

Companies automate travel route confirmations to streamline the itinerary planning process, reduce manual workload, enhance accuracy, and provide customers with a smoother experience when scheduling travel. By automating this task, companies can save time, improve efficiency, and ultimately enhance the overall customer booking experience.

How does automating travel route confirmation benefit my customers?

Automating travel route confirmations benefits your customers by simplifying the planning and booking process, offering them a more convenient and efficient way to confirm their travel route. By automating route confirmation, customers can enjoy quicker booking confirmations, reduced wait times, and a smoother overall experience. This can significantly help improve customer satisfaction and increase loyalty, but at the same time, reduce your customer support costs, so you can spend more on making improvements to your booking process overall.

More on these goals and metrics:

How do you calculate your Customer Satisfaction Score (CSAT)?
What is customer effort score (CES)?
What is First Contact Resolution (FCR) and how do you calculate it?
What is First Response Time (FRT)?