Why do AI projects fail?

How to take steps to ensure success, demonstrate ROI, and scale the benefits of AI projects

After five years of implementing conversational AI projects in various organisations, we have reflected on the top 5 most common causes of AI project failure. From local government to multi-national enterprises, we can provide you with a pathway to success.

To achieve that, we have examined the pilot projects of major banks, airlines, and contact centres, separating the hype from reality. We also looked deeply at how CX and contact centre leaders can make the most of the technologies that are going to define the next generation of customer interaction.

We openly discuss about our own experiences on the reality of working on conversational AI projects. The very real opportunities, and the ever-present risks, to help you answer questions including:

  • Where do I start? 
  • How do I measure success?
  • Can I test the solution in a real-world environment?
  • How do I ensure a successful roll-out?

Thus, this whitepaper has been written for all those leaders looking to implement AI successfully in their organisation.

Those who cannot learn from history are doomed to repeat it” – George Santayana

Above all, you can take advantage of the digital, intelligent, and automated features for conversational AI right now. Download our whitepaper first and begin automating routine customer interactions and transactions.

We would love to answer any questions you might have about how AI technologies can transform your business. Save time and resources by freeing up your fabulous, empathetic humans from simple and mundane tasks. Send us your inquiry today.

Stay in touch

If you feel like staying up to date with our latest AI news and resources, please subscribe today. You’re only hearing from us once a month.