Cooper has had 35,405 unique conversations with consumers since March of 2020
From very low engagement, Cooper now has on average 6000 monthly interactions with customers building trust, loyalty and customer lifetime value everyday
Cooper is now available to 3 million Coop members as their personal shopping assistant
EBI.AI for Retail
Our team of psychologists, linguists, and creative writers work with your company to ensure the name, tone of voice, and personality of your assistant match your brand values. Then our team of engineers gets to work; creating the seamless, natural, humanlike conversations that revolutionise the consumer journey using our AI platform, Lobster. The following use cases highlight a selection of our AI assistant’s capabilities and how much we can achieve by combining tech, innovation, and imagination.