You can’t get time back, but you can make the most of what you have with Lobster AI
Once it’s gone, it’s gone. You can’t reverse a train if you missed it. Or rewind two minutes to catch that plane. Waiting is painful but when you set off you can’t get there fast enough. And a return journey can feel like you blinked and missed your trip. On our travels, time is always at our heels, whether we want more or less of it, or it passed too fast or too slow. The one thing you can do to help your customers ease through the warp is make it as painless as possible using Lobster AI.
It doesn’t really matter if your next passenger is booking in a hurry because time is slipping away or if they have the next three hours to decide on the detail. When someone is booking a trip, they’re in that zone; they want answers now. And that’s when an AI assistant becomes your second in command. Your co-pilot. Helping to navigate your customers through your booking system, the travel arrangements and regulations, and enjoy their journey along the way.
Because how many of your passengers are following a route they’ve travelled many times before? It’s a routine trip from A to B for work. To see family. Or visit a home-from-home. They don’t want to sit in a phone queue or wait in line at a desk. Using our advanced conversational AI platform, Lobster, you can shuttle those people to the front of the line – instantly. On your website, your phone line, social media channels, smart speakers and more. While you can speak to one passenger at a time, an AI assistant can be speaking with enough people to fill a fleet of jumbo jets many times over, all at the same time. That’s more tickets sold. More bums on seats. And more people on their way to where they need to be.
Using AI for routine bookings gives your team more time to do what your team does best. Since travel isn’t always optional. Sometimes it’s not a choice. Or making it on time is crucial. And those are the times when your expertise and human empathy count more than anything else. For those people, Lobster AI gives you the space you need to plan a trip side by side with your customer. To ease any stress and deliver the service you know you can give when time is on your side.