The only platform you’ll ever need for conversational
AI whether you’re a beginner or a pro

Our advanced platform looks like a simple AI tool because we deliberately designed it to be enjoyed
that way. Yet underneath the surface, you’ll find everything you could ever need to create an AI assistant
that will evolve with your organisation as people everywhere adopt a digital-first existence.

Get started


Your AI assistant can live on any digital channel (or phone line) and in many places at once.


Brand your AI assistant and manage responses so it’s unique to you and growing all the time.

Create your AI assistant

  • Choose a name
  • Select an avatar
  • Change colours
  • Add your logo
  • Select location

Add to your responses

  • Images
  • Links
  • Videos
  • Maps
  • Carousels

Enhance your service

  • Edit responses
  • Add integrations
  • Add new use cases
  • Use multiple languages
  • Vary response by channel
  • Vary response by location


We work with you every step of the way to review and improve your AI assistant’s performance.

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Natural language training

Improve request recognition

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Refine conversation flow

Expert conversation design practice

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Conversation review

Identify new use cases


Quickly connect your assistant with any API and link up with other business systems you use daily.

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We designed our own messenger window from scratch to make sure every chat is enjoyable.

Add widgets and visuals

Keep chats from being too text-heavy

Handover to live agents

It’s easy to pass people over to your team

Keep data safe

Redact personal information from chats


Whichever AI service best suits your needs, that’s the one we’ll use

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Performance data is available 24/7 so you can consistently improve and evolve your AI assistant.

EBI.AI platform AI assistants reporting dashboard

Conversation count

Popular topics

Busiest day of week

Clawson support

Busiest time of day

Success rate


Expect bank-grade security throughout with every compliance responsibility taken care of.

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Regular penetration testing

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Removal of personal data

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Accessible to WCAG 2.1 AA standard

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GDPR compliant

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Move securely between channels

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SOC 2 compliant data centres

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Audit trail of AI assistant activity

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99-100% uptime

100+ Languages

100+ Languages

One of the best things about having an AI assistant is that it empowers your users to talk to your AI assistant in any way they wish. They aren’t restricted by forms or check boxes, they can type freely asking exactly what they want. This includes in any language! Your AI assistant can read and reply in over 100 languages – with ease!


Speak to our resident AI assistant, Clawson, whenever you need help or technical support.

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Get help any time from our resident AI assistant, Clawson, available 24/7 to anyone using our platform

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If needed, Clawson can hand over to our support team and keep you updated on their progress