Case Study

Bots that make customers happy

Provide instant responses to your customers 24/7, 365 days a year.

Our customer services bots answer FAQs and integrate with key business systems such as e-commerce, CRMs and billing. They allow your customers to gather information and complete basic transactions without the need for human interaction.

Improve your average handling times (AHTs) by removing most of the “easier-to-handle” queries that your customer service bot can handle.

Our customer service bots:

  • Reduce human call handling
  • Enhance the user’s experience
  • Improve quality of service
  • Link with key business systems
  • Identify key trends

Allow the bot to interact with email

Process incoming emails automatically or provide a suggested response for agent assistance.

Save time and money with our pre-built platform.

Save yourself time and money by using our pre-built bot platform that’s been specifically created for customer service.