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Other Case Studies
Digital transformation
Mytime Active: Digital transformation of a leisure business in less than six months
2 min read
Digital transformation
Mytime Active: Digital transformation of a leisure business in less than six months
How Mytime Active's AI assistant was trained to answer 97% of customer queries and why even leisure club members who struggle with technology are happily using it.
2 min read
Local government
Barking & Dagenham: Using one AI assistant across multiple departments
How Barking & Dagenham Council's AI assistant for missed bins hit a 98% success rate and expanded to six more departments, all in less than a year.
2 min read
Security & compliance
Legal & General Insurance: Using AI to answer 4,000 customer queries a month
5 min read
Security & compliance
Legal & General Insurance: Using AI to answer 4,000 customer queries a month
Why 83% of Legal and General Insurance customers turn to their AI assistant, smarthelp, first for help with their insurance.
5 min read
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