AI chatbot workshop for BMW apprentices

On 19th December 2019, apprentices from BMW’s Mini division came to visit EBI.AI and participate in our AI chatbot workshop.

This event, organised in partnership with IBM, the world leader in this field, was focused on potential opportunities for deploying this kind of technology in car manufacturers like BMW.

EBI.AI team advising workshop attendees
EBI expert Katie Mokrani advising workshop attendees

In an all-day session, EBI experts Oliver Cox and Katie Mokrani introduced conversational AI design to the group. The apprentices then tackled an IBM Watson tutorial and completed a conversational design exercise. Following this, they started thinking about how they could apply what they were learning at BMW.

Keen to start applying this technology, one of the apprentices was able to easily identify some of its key benefits: reducing machine downtime, improving overall equipment effectiveness (OEE), and saving costs.

“We need to start building a proof of concept bot”, was feedback from another.

The anticipated value of Artificial Intelligence in car manufacturers is extremely high, but adoption low,” says Toby Woolfe, Executive at IBM.

He added also, “the apprentice programme is a perfect vehicle to build and test such systems in the real environment as this generation of BMW apprentices are already users of this sort of technology in all but their work environment”.

BMW apprentices working on their AI bots
The BMW apprentices working on their AI bots

Following the AI chatbot workshop, the apprentices returned to conduct further research into the possible use cases at BMW. With EBI’s team guidance and mentorship, they now have the tools and expertise to build their rudimentary solutions.

EBI.AI conversational analyst, Katie Mokrani said: “The apprentices are today developing skills that are going to be incredibly important and valuable in the future of work”.

Please contact us today, if you are interested in running an AI workshop for your team.

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